Pharmacy Assistant

Job Summary

Under the direct supervision of a licensed Pharmacist, the assistant works under the

guidance of the Pharmacist to process prescription refills, perform ODB and private third

party billings. The assistant may also be required to assist with preparing medications and

monitor inventory.

Duties And Responsibilities

• Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting
  
  

body standards, and Policies and Procedures (P&Ps). Schedules patient for repeats.

• Assists the pharmacist in preparing required supplies for delivery, including labelling
  
  

medications, picking proper products to fulfill the orders, and making blister packs

• Assists the pharmacist in entering prescriptions into the prescription software (Kroll),
  
  

and filling/billing such prescriptions

• Assists the pharmacist in filling refills through the prescription software (Kroll),
  
  

including processes autorefill prescriptions, process prescriptions that are in

scheduled batches

• Performs billing of supplies on behalf of the patient to Green Shield through the
  
  

online Provider Connect portal

• Communicates with patients regarding their third party insurance provider or other
  
  

provincial coverage to resolve billing issues

• Communicates with patients’ third party plans to troubleshoot rejected claims
• Assists the pharmacist in maintaining appropriate inventory levels through cycle
  
  

counts, sending and receiving wholesale orders using Pharmaclik

• Maintains pharmacy records including filing and documenting required information on
  
  

dispensing records.

• Communicates appropriately with all members of the healthcare team.
• Documents appropriately according to P&Ps, all activities using required paperwork
  
  

(logs)

• Participates in Performance Improvement and Quality Assurance activities education
  
  

programs and department/branch meetings.

• Performs other duties as assigned.
  
  

Qualifications

Education and Experience

• Pharmacy Assistant Certificate/Diploma from an accredited institution is strongly
  
  

preferred.

• Experience in a busy community pharmacy setting or specialty pharmacy setting is
  
  

preferred.

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Other Skills And Abilities

• Organized and disciplined; strong computer skills
• Typing speed min. 40wpm;
• Able to perform pharmacy mathematical calculations;
• Able Strong communication skills (phone and written)
  
  

PHYSICAL DEMANDS

• The employee is regularly required to talk or hear.
• Use computer and other equipment and reach with hands and arms.
• Vision requirements include close vision, colour vision, night vision, peripheral vision,
  
  

depth perception and the ability to adjust focus.

• Lifting required as per employee capacity, employee must notify Supervisor regarding
  
  

any health issues that may affect ability to lift

WORK ENVIRONMENT

• While performing the duties of this job, the employee may be exposed to fumes or
  
  

airborne particles

• The employee may be occasionally exposed to toxic or caustic chemicals
• The employee occasionally works near moving parts
• The noise level in this work environment is usually moderat
  
  

Primary Location

ON-Kitchener