Parts Consultant

Role: We have an immediate opening for a Parts Consultant located in the Edmonton branch. Reporting to the General Manager, the Parts Consultant will be responsible for processing customer orders and responding to customer’s inquiries via e-mail and phone as well as over the counter, walk-in customers. This role is a permanent, full time position with potential to progress within the organization.

Responsibilities:

• Maintain a professional demeanor
• Focus on quality workmanship
• Championing safety standards
• Providing superior customer service
• Working with other parts department personnel
• Regular interaction with warehouse staff, company technicians, walk-in customers, operations personnel and other internal personnel
• Working alone or as part of a team
• Actively participating in learning the trade
• Other duties, as assigned

Skills:

• Strong attention to detail, analytical and problem-solving skills
• Possessing resourcefulness, integrity, strong work ethic, and ability to work in a team environment
• Must be able to lift up to 50 pounds
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Above average mechanical aptitude
• Knowledge of overhead doors, sectional, rolling steel, high speed or specialty doors would be considered an asset
• Intention to learn the trade and progress within the organization

Qualifications:

• 2-5 years of overhead door experience or parts department experience (preferred)
• Completion of High School or equivalent
• Above average attention to detail, problem solving, and telephone communication skills
• Garage door, opener and parts knowledge are an asset but not required
• Self-starter, ability to work well independently and in cooperation with others
• Positive attitude and exceptional interpersonal skills, ability to relate to people at all levels of an organization

We offer:

• A positive work environment with competitive pay and an excellent benefit plan
• Opportunity to build a long-term career with upward mobility
• Steady work in a stable work environment
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer

To Apply:
If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “PARTS CONSULTANT - EDMONTON” to the subject line of all correspondence.
Applications will be accepted until the position has been filled.