Business Development Representative

About the Role: As a Business Development Representative you will play a crucial role in building and nurturing strong customer relationships, supporting partner enablement, and driving growth through vendor initiatives. You'll serve as a subject matter expert (SME) on products and programs for our sales organization, helping to expand relationships and create new opportunities for success. This role focuses on enabling partners through effective communication, education, and collaboration.

Position Level: This role could be classified as Level I or II depending on business needs and the candidate's skill level. This job description is reflective of a Business Development Representative II.

What You'll Do

• Build and sustain strong, long-term relationships with customers, ensuring their needs are met, and addressing any concerns with care and efficiency.
• Serve as the primary point of contact for Broadcom-specific solutions, providing expert-level customer service and consultations that support success with Broadcom technologies.
• Collaborate closely with vendors to develop and implement strategic initiatives that drive both partner and company growth.
• Lead Broadcom partner enablement activities, including specialized training and knowledge-sharing as a Subject Matter Expert (SME) in Broadcom's products and programs.
• Manage vendor pipelines, identifying and qualifying new opportunities, and guiding leads through the sales cycle to close.
• Work cross-functionally with internal teams to ensure timely follow-ups and maintain accurate reporting on vendor-related activities.
• Stay current on vendor products, programs, and industry trends, sharing insights and expertise with the sales organization.
• Analyze data to uncover areas for improvement and collaborate on strategies that enhance performance.
• Utilize creative problem-solving and technical expertise to configure, price, quote, and process product and service requests.
• Provide technical guidance and education on product alternatives and cross-reference support for customers.
• Actively participate in account planning and customer consultation processes with the sales team, adding value to the customer experience.
• Attend vendor-sponsored training sessions to stay updated on industry-specific knowledge and advancements.

What We're Looking For

• The ideal candidate is local to our Mississauga, ON office, capable of working on a hybrid schedule, and exhibits a strong desire to achieve great outcomes.
• College degree or equivalent work or military experience from which comparable knowledge and job skills can be obtained.
• Familiarity with sales processes and terminology is helpful, but enthusiasm for learning and growth is just as valuable. Experience with data center, networking, software, broadband, wireless, and storage is a plus.
• Willingness to occasionally travel as needed for vendor and partner meetings or training.
• Ability to operate office equipment efficiently and enter data accurately while paying attention to detail.
• Proficiency in basic mathematical calculations and a knack for creative problem-solving and decision-making.
• Strong verbal and written communication skills in both English and local languages, with the ability to deliver formal presentations and engage in persuasive negotiations.
• A collaborative mindset that welcomes diverse perspectives and contributes positively to team dynamics.
• Strong organizational skills, with the ability to manage multiple tasks, deadlines, and priorities effectively.
• Adaptability to shifting demands from both Broadcom and internal teams, performing well under pressure in a dynamic, technology-focused environment.
• Commitment to upholding ethical and organizational standards with confidentiality at the forefront.
• Empathy and strong relationship-building skills with a focus on customer satisfaction and problem resolution within the Broadcom ecosystem.
• Comfortable with prolonged phone use, with the physical ability to sit, stand, or walk for extended periods.
• Quick to learn new systems and technology, with proficiency in basic to intermediate computer skills.
• Flexibility to occasionally work outside regular business hours or overtime when needed.
• Ability to thrive in a professional office setting or remote in a hybrid work environment, depending on business needs.

Key Skills

• Business-To-Business (B2B) Lead Generation,
• Communication,
• Customer Relationship Management (CRM),
• Industry Knowledge,
• Lead Generation,
• Multitasking,
• Negotiation,
• Relationship Building,
• Sales,
• Sales Process,
• Teamwork,
• Work Collaboratively

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!