Barista and Office Services Support

Who we are:

Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.

We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.

Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know.

We are looking for a dynamic and flexible team member to provide support across Office Services, Barista, and Hospitality roles. This position requires adaptability, as responsibilities will shift based on team coverage needs, including vacations or absences. The ideal candidate is a proactive problem-solver with excellent customer service skills and a collaborative mindset. The hours are 6:00am-3:00pm from Monday to Friday.

Responsibilities:

• Support with Barista coverage as required by preparing and serving coffee, tea, and specialty drinks.
• Collect, distribute, and process mail and packages across five floors.
• Coordinate outgoing courier requests and track incoming deliveries.
• Record and hand-deliver incoming cheques and security certificates.
• Maintain copy paper stock and ensure mailroom deadlines are met.
• Support reception by answering phones, greeting clients, and handling inquiries.
• Maintain and restock 12 kitchens to a high standard.
• Organize and order kitchen and hospitality supplies.
• Prepare and serve coffee, tea, and a variety of espresso-based drinks with professionalism.
• Operate and maintain commercial coffee machines, including troubleshooting issues and scheduling repairs as needed.
• Ensure the barista area is fully stocked, clean, and ready for service.
• Provide excellent customer service while taking and fulfilling beverage orders.
• Set up, serve, and clean up boardrooms for catered meetings.
• Ensure the patio and lounge spaces are clean, stocked, and ready for use.
• Assist in coordinating and setting up events.
• Provide input on process improvements and special projects.
• Support team members across all Office Services functions as needed.

Skills & Qualifications:

• Experience in a professional office environment, ideally in customer service, hospitality, or as a barista.
• Strong knowledge of coffee preparation, including espresso-based drinks and machine operation.
• Ability to troubleshoot and maintain barista equipment.
• Strong interpersonal skills with a polished, professional demeanor.
• Ability to multitask, prioritize, and complete tasks accurately and efficiently.
• Initiative-driven with problem-solving skills and a collaborative mindset.
• Proficiency in MS Office (Outlook, Word, Excel).
• Familiarity with local food safety regulations is an asset.
• Ability to work independently and flexibly, adapting to changing team needs.