Trust Administrator

Department: Office of the Public Trustee

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 19-Feb-25 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Public Trustee of Nova Scotia is independent of government. It is set up as a corporation to protect the financial and personal well-being of its clients, and offers a wide range of unique services. The Public Trustee is committed to the proper administration of estates of deceased persons, incompetent persons, children, and missing persons. It also provides informed consents for health care, placement to a continuing care home or home care services using a client-centered approach, respectful of human rights and freedoms, and in the client’s best interests if prior wishes, values, and beliefs are not known.

About Our Opportunity

As a member of a multi-disciplinary team, as Trust Administrator, you provide assistance and administrative support to the officers in the management of the financial affairs and personal care management of incompetent persons, trusts for adults, and minors. These trusts vary in complexity and have an accumulated value in the millions of dollars.

Primary Accountabilities

• Provide timely, efficient, and accurate administration to ensure a seamless delivery of customer support.
• Work in accordance with programs mandated by government legislation, applicable statutes and regulations, and established policies and procedures of the Public Trustee Office.
• Apply your knowledge of specialized programs for seniors and their benefits when interacting with financial institutions, pension authorities, and government agencies.

Qualifications and Experience

To be considered, you possess four years of relevant experience providing clerical or administrative support in a financial institution or large organization. An equivalent combination of training and experience may be considered.

• Strong interpersonal and communication skills, both written and verbal.
• Tact, diplomacy, good judgment, and problem-solving skills.
• The ability to work effectively with diverse groups of clients and staff.
• Initiative, resourcefulness, and the ability to work both autonomously and as part of a team.
• The ability to work under pressure to meet deadlines.
• Proficiency in Microsoft Office.
• Strong organizational and analytical skills.

The following would be viewed as assets:

• An understanding of the role of the Public Trustee Office and related policies, procedures, and legislation.
• Specialized knowledge of eligibility and application requirements for the Canada Pension Plan, Old Age Security, Health Insurance, and Unemployment Insurance.
• A working knowledge of the health sector and issues related to vulnerable adults.
• Direct experience providing support related to trust administration.
• Completion of a business course.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on employment status and union agreement, the Government of Nova Scotia offers a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day.
• This is an in-office role, based on the needs of the department.
• Will work under time pressure and with competing priorities.
• Will work in a dynamic environment of varying complexity, and continuous change.

Additional Information

This is a Permanent employment opportunity, located in Halifax, NS.

What We Offer

• Career development with access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, with forward-thinking policies and strategies.
• Countless career paths and department-specific flexible working schedules.

Pay Grade: CL 18

Salary Range: $1,684.00 - $1,884.17 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Other Racially Visible Persons, Persons with Disabilities and Women in under-represented occupations or positions.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via the provided link.