Merchandise Crew Associate

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Overview

Reporting to the Store Development Specialist, the Merchandising Crew Associate is responsible for merchandising all Capital projects, and store request projects as per final merchandising layout to current planograms, merchandising standards, and marketing directions.

Primary Responsibilities

• Making sure planogram database match the latest store proposal layout. Reporting any discrepancies.

• Merchandise sections as per final merchandising layout to current planograms with shelving heights, using the Shoppers Drug Mart merchandising standards.

• Complete administration duties such as emails, missing material reports, ISW (In Store Web), and Fl!p information daily. Use the Academy application for mandatory and optional courses for training purposes. Complete timesheets and expenses accurately, weekly.

• Report any issues when implementing planograms and fixtures to the Store Development Specialist and planograms team.

• Verify MAL (Merchandising assets list) order and report any discrepancies and/or improvements to the Store Development Specialist.

• Verify NSK (New store kit) order checklist from TC and report any discrepancies and/or improvements to the Store Development Specialist.

• Provide superior customer service and staff satisfaction throughout construction; ensuring customers' ability to shop throughout the store with minimal disruption.

• In renovations and expansions, relocate and remove merchandise from sections in a logical, orderly fashion onto portable dexion units when necessary.

• Label sections with MMS labels as per current merchandising standards.

• Identify and remove any outdated or damaged products in an orderly fashion.

• Receive, log, and verify merchandise where necessary.

• Build seasonal and end displays as per the merchandising direction on the In Store Web.

• In relocations, transfer stock from the old location to the new location securely, following loss prevention systems and procedures.

• Inform Store Development Specialist of any time off needed and ensure all time off is logged in Workday as soon as possible.

• Projects are located throughout each region, and occasionally out of region - you will be compensated for travel, hotels, and meal costs.

• Make customer service and service levels a priority, minimizing hole counts by investigating missing items regularly. Report any anomalies to the Store Development Specialist.

• Participate in all site meetings.

• Provide feedback on the project progress regularly to the Store Development Specialist.

• Embrace and promote our Blue Culture and B3 Learnings in our everyday duties.

• Manage and provide detailed receipts for all expenses to be submitted, including hotel invoices charged to the corporate card.

Skills, Experience & Education

Skills

• Valid Driver's License

• Willingness to travel up to 150km one way daily

• Willingness to stay out of town when projects are over 150km one way (or unsafe to drive to and from)

• Reliable car for this position

• Availability to work nights, weekends, and holidays

• Strong Communication and Interpersonal Skills

• Customer Service Oriented

• Team player with leadership skills

• Well organized with the ability to work with minimal supervision

• Willing and able to learn SDM Systems and Procedures

• Work well under pressure, meet deadlines in a detail-driven environment

• Computer skills required (emails, Academy courses, Microsoft O365 tools, Outlook, Excel, OneDrive)

• Bilingual for Quebec & Atlantic region

Experience

Retail experience is beneficial.

Education

Secondary School Education.