Operations Coordinator

Job Type: Full-Time Permanent

Location: Wallenstein, ON (Hybrid)

Compensation: $25.00-$30.00/hour

At Earthscape, we create beautiful, innovative custom playground sculptures and structures that inspire children and adults to creatively play. By partnering with some of the most prestigious Landscape Architecture firms in North America, we bring brilliant playground concepts to life. Our award-winning design-build firm is located just outside of Elmira, Ontario in Waterloo Region.

Together, our ambitious team designs, engineers, builds, and installs state-of-the-art timber playgrounds that become iconic and well-loved destination spaces. The work environment we’ve created is positive, productive, fun, and highly rewarding. To see our one-of-a-kind projects, visit www.earthscapeplay.com.

Currently, we are looking for an Operations Coordinator to join our growing team. This role is best suited to an individual who is meticulously organized, driven to find solutions, flexible and loves new challenges. The successful candidate will have a friendly demeanor, strong written and verbal communication skills, and an ability to problem-solve, initiate, and think outside of the box in order to get tasks done. We’re looking for an all-around team player who compliments, inspires, and is reliable and dependable - we count on each other at Earthscape to create an environment that is rich for learning and growth, and we push each other to be the best we can be.

The Fit

• Do you know how to be a Chameleon? This job can look different from one day to the next from the people involved to the issues that matter. You'll have the opportunity to collaborate with and learn from a diverse range of people and teams, including project managers, designers, engineers, fabricators, and more. This requires strong adaptability, as you'll need to adjust your approach when things don't go as planned. Effective organizational skills, including time management and prioritization, will be essential to navigate the various projects and relationships.
• Are you a "people person" with great relational skills? This role involves weaving in and out of other people's projects and challenges, so a friendly, down-to-earth, and approachable attitude is key. Being easy to talk to will not only make the job more enjoyable, but will also facilitate effective collaboration.
• Do you have a knack for problem-solving? We're looking for someone who can effectively identify and implement creative solutions to problems as they arise. This requires strong communication skills to articulate solutions to a diverse audience. You'll need to be a skilled communicator, able to ask the right questions, understand the underlying purpose, fill in any missing information, and think strategically. You will need to exercise discretion and confidentiality as you will be working with private data.
• Do you chase the ball or wait for a pass? This job benefits from someone that can self-identify value in support of a higher objective above strictly waiting to be assigned every last task. Do you know how to quickly find the information, people, or resources you need? Can you anticipate needs and take initiative to address them before they become problems? We value proactive individuals who can see what needs to be done and take ownership of it.
  
  

The Job

A day-in-the-life of an Operations Coordinator at Earthscape will require flexibility and a willingness to reach out and ask questions. This is a role which you will help to shape. Tasks may include:

• Support Senior Operation staff by coordinating resources, tracking progress, and facilitating communication between teams
• Enable Leadership to better focus their time by managing emails, calendars, due dates, background research and on-going assignments or issues
• Assist with project documentation, including meeting minutes, progress reports, and other relevant materials
• Utilize Smartsheet, Excel, and other project management tools to track project status and ensure data accuracy
• Coordinate logistics for meetings, events and other company activities
  
  

Ideal Candidate

• Have a post-secondary education in a Business, Administration, or a similar field (bonus, but not required)
• Have 3+ years of experience in business operations specific to manufacturing, design or construction industries
• Have experience tracking KPIs like project timelines, budgets or resource utilization
• Experience with Smartsheet, including creating and managing sheets, reports, and dashboards related to key operational metrics such as revenue tracking, production scheduling, and backlog management
• Proficiency in Google Suite, Excel, LucidChart, Quickbooks
• Enjoy collaborative work within a multidisciplinary team, but also work effectively with little supervision
• Have a growth mindset, and learn from your mistakes
• Have excellent attention to detail, note-taking, and paraphrasing skills
• Have a natural ability to prioritize tasks and work efficiently
  
  

What’s in it for you?

This job will offer you the opportunity to work on some of North America’s most innovative playground projects. The pace, challenges and problem-solving opportunities will mean you are never bored! You will have the chance to develop and refine a wide variety of skills in our rapidly growing business. Your dynamic and highly-skilled colleagues have an impressive range of backgrounds, skills and expertise. Above all they are dedicated to Earthscape’s success.

Compensation

Hourly Wage: $25-30/hour commensurate with experience

We believe in great compensation for great employees, and we reward our staff with a combination of:

• Profit sharing and performance bonuses
• Employee share ownership options after one year of employment
• Extended health and dental benefits
• Flexible working hours and hybrid home/office work options
• Social events such as summer bbqs, annual golf tournament
• Tuition reimbursement
  
  

Accommodation: We are committed to treating all people in a way that respects their dignity and independence. Should you require any accommodation during the recruitment process or otherwise, please notify us of this when you apply, and we will work with you to meet your accessibility needs.

Pre-employment checks: As part of our selection process, successful candidates may be required to consent to background checks relevant to the role, prior to receiving a job offer. These could include: work references, education and credential confirmation, employment verification, identity check, criminal offense and driver’s license record.

At Earthscape Play, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday work, and it is our belief that they enable us to reach our goal of bringing incredible play spaces to life. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.