Manager Strategic Account Canada
Royal Caribbean Group

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world
This position will be working onsite from Western Canada (Vancouver and British Colombia)
Position Summary:
Reports to Director Sales (Region) and is responsible for the strategic profitable revenue generation amongst retail travel agency and incentive accounts within specified geographic territory Meet or exceed corporate growth goals including Quarterly and Annual Sailed Revenue as well as Quarterly Sailed Guests Make sales presentations & conduct training seminars to small/large audiences to promote entire brand specific ships programs and destinations Create and execute local co-op marketing and promotional programs with prioritized accounts within territory
Essential Duties and Responsibilities:
1 Build and maintain relationships with decision-makers at current accounts within territory
2 Work with Director Sales to analyze and develop opportunities within territory
3 Develop territory account business plans and marketing/promotional strategies for prioritized account base 4 Responsible for complete knowledge of all Royal Caribbean International products services and brand representation
5 Analyze sales data in order to present monthly and quarterly business reviews with prioritized accounts across territory
6 Work with other Strategic Account Manager roles as well as National Accounts handling HQ roll-up accounts to analyze and maximize opportunities
7 Access analyze & communicate business booking trends with top accounts to ensure profitable growth (ROI cost of sale yield retention automation)
8 Develop brand champions ensuring customers/agents are kept up to date with the latest information on itineraries pricing product enhancements and brand positioning
This job description in no way states or implies that these are the only duties performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management
Financial Responsabilities:
Will be responsible for managing a co-operative advertising & sales activities budget for respective territory (will vary by territory)
Responsible for managing Travel & Entertainment budget using common cents approach
Qualifications Knowledge and Skills:
Qualifications:
- Canada Citizen with Canadian Passport (Other nacionalities will not be consider for this role) College graduate required; Bachelor's degree preferred or combination of education and experience
- Travel industry background required Outside sales experience [5+ years] strongly preferredMust be aggressive self-motivated self-disciplined and a self-starterMust have excellent verbal and written communication skills
- Must have strong organizational/presentation skills
- Proven outside sales experience required; Must be able to travel and live in assigned territory
- (At least 2 weeks out of home with overnights)
Knowledge and Skills:
Proficiency in communication and interpersonal skills
-
Ability to use advanced business and sales knowledge to make decisions use sound judgment
- negotiate effectively and deliver results Excellent organizational and presentation skillsAbility to use multiple communication and interaction methods to collaborate effectively
- get results with others and develop customer champions Ability to display the highest level of personal integrity take responsibility for personal and organizational results
- and proactively develop greater ability
- Marketing Knowledge (Social Media and related marketing activities/activations)
- Travel industry experience Must be proficient in communication skills including (but not limited to) Microsoft Office 365 including Outlook Excel
- and PowerPoint
- Canada Driver License and ability to drive a Car
Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations While performing job functions the employee is regularly required to sit and stand write review and type reports compile data operate a pc communicate listen and assess information The employee may move about the office complex may travel to other office locations and may lift push pull or move 10-15 pounds The employee may be occasionally required to walk to the dock ascend and descend the vessel Visual requirements include distant close and color vision and ability to adjust focus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job The environment includes work inside/outside the office and may travel to other offices A high noise level is possible if visiting shipboard or offsite locations
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
#LI-ER1
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