Clinical and Sales Trainer

Job Summary

The Clinical and Sales Trainer will support the development and delivery of a variety of sales and clinical support programs. The position will also focus on building and maintaining strong relationships with customers and developing new sales opportunities. This role will be home-based but will require travel throughout Canada.

This is a remote position based in Ontario.

Responsibilities

The Clinical & Sales Trainer will work closely with the Oticon sales, marketing, audiology, and customer service teams to support the audiology field trainers and business development managers.

• Support the Audiology Field Trainers, Business Development Managers, and Regional Sales Directors with territory coverage, training, communications, customer service, program support, and admin support
• Develop and deliver training and support for customers on products, software, and clinical best practices
• Support Oticon partner clinics with their open house events and community outreach efforts
• Prepare and conduct presentations and demonstrations for events such as launches, conferences, workshops, open houses, and various community outreach events
• Support the ongoing development and delivery of Oticon Canada’s local pillar programs
• Build and maintain long-term relationships with customers
• Support the development of new sales opportunities
• Other sales and clinic support tasks and responsibilities as needed

Education and Related Experience

• Master’s degree in Audiology, and/or other relevant education.
• 1-3 years’ experience working in a clinical setting dispensing hearing aids
• Background knowledge with audiological tasks such as testing, fitting, and programming software with both Adults and Pediatrics
• Able to travel frequently (up to 50%) nationally and internationally if needed.
• Excellent verbal and written communication skills and interpersonal skills
• Highly motivated, self-starter, and team player
• Able to work independently, prioritize tasks and manage time effectively
• Excellent presentation and organizational skills with technical aptitude
• Ability to work in a complex environment with varying degrees of tasks (sales, training, tech support, telephone support, etc.).
• Ability to represent the Company in a professional and courteous manner.
• Access to own vehicle with a valid driver’s license
• Valid Passport