Manager, Client Solutions

Are you looking to transition out of the agency world and utilize your skills in a new way? Do you want to grow your marketing and account management experience within the technology industry? Phreesia is looking for a Manager, Client Solutions to join our growing Life Sciences team!

Use your client-facing experience to build key relationships and collaborate with creative agency partners and life sciences companies. Challenge yourself by delivering effective, targeted, digital patient engagement campaigns and working across various project stages. Grow your strategic problem-solving skills by contributing insightful recommendations, providing creative solutions, and navigating campaign obstacles.

This position is equivalent to the Senior Account Manager, Senior Account Executive, Account Supervisor or similar at an agency.

What You'll Do:

• Immerse into assigned accounts by understanding disease/market, competition, and target audience
• Own account management of campaigns, including kickoff, coordination with agency partners, implementation, launch and post-launch reporting, and optimization
• Develop project briefs and work with creative team on campaigns that utilize Phreesia’s in-house creative services
• Coordinate project plans and ensure key milestones, dependencies, and deadlines are proactively communicated and followed across internal and external stakeholders
• Support manager with larger, high-visibility accounts and special strategic projects
• Identify opportunities to optimize, test, or advance new capabilities and share learnings across Life Sciences team and broader organization
• Collaborate regularly with internal Analytics and Insights, Client Experience, Data Science, Research, Engineering, QA and Product Management teams

What You'll Bring:

• Bachelor's Degree and 3-6 years of experience in client services, account management, or strategy in the healthcare or pharmaceutical marketing space; OTC, Point of Care, and/or CPG experience highly valued
• Strong Client Management by setting and managing expectations, providing sound recommendations, and positioning themselves as a strategic partner
• Experience providing creative feedback and liaising with internal resources to ensure client’s campaign needs are met
• Excellent planning, critical thinking, and problem-solving abilities to meet goals within constrains of time and priority, adapting to new process, technologies and requirements, and managing ambiguity
• Proficiency with PowerPoint presentation building and Adobe Creative Suite preferred

Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process.

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

• Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
• Top of market rewards: Competitive compensation
• Take time when you need time: Flexible PTO + company holidays
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
• Care about your families: Generous top-up for parental leave benefits
• Support personal development: Continuing education and professional certification reimbursement
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
• Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/dei/

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.