Order Fulfillment Lead

A Day in the Life

As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA's. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

As an OFL engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI's are being met.

Shift: Monday to Friday - 7:00am to 3:30pm

All About You:

What You'll Bring to the Role:

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.
• Trustworthy and moral character

The Must Haves:

• Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plus
• Proficient with Microsoft Office, specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing:

• Oversee the training and cross-training of team members
• Lead and delegate a variety of order fulfillment tasks while working within SLA
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Picking, packing, scanning, tagging along with other general warehouse duties
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.

Perks:

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: [email protected] or 604-336-8144.