Customer Fulfillment Associate

Working as a Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An Associate picks, packs and dispenses online orders ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as a Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

4. Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate cleanup of all spills and debris, and ensuring all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensures that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.

8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing or adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location... 102 Primeway Dr, Welland, ON L3B 0A1, Canada