Aftermarket Support Specialist

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Join our dynamic Finning Aftermarket team as an Aftermarket Support Specialist, where you’ll play a crucial role in driving market share growth for Caterpillar products. In this role you’ll blend customer communication, sales, and business development skills to lead by influence and ensure the commercial success of Caterpillar Wear parts.

This is a specialty Aftermarket sales and support role responsible for introducing and selling new specialized services and Wear parts to existing accounts. Primary responsibility is to grow undercarriage and ground-engaging tool (GET) sales within a given territory.

If you’re ready to make an impact at Finning, we encourage you to apply!

For this position, the expected salary range is between $90,000 and $100,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications. We also offer additional incentives such as an annual bonus and premium for certain shifts.

Please note that the actual salary offer will be based on a candidate’s experience, qualifications, and fit for the role. We are dedicated to fostering an inclusive and equitable work environment, and this salary range is designed to support that commitment.

Job Description:

• Knowledge of Heavy Equipment, Construction, Mining or Power Systems is an asset.
• Build and maintain strong relationships with customers and internal teams.
• Drive incremental sales of CAT products to all customers in the region.
• Act as a liaison between customers, account teams, and Finning Product Managers.
• Provide product application assistance, feature/benefit explanations, and repair options to customers and sales staff.
• Collaborate with the Parts and Service Department to ensure proper inventory, packaging, and application.
  
  

Qualifications:

• Knowledge of Heavy Equipment, Construction, Mining or Power Systems is an asset.
• Technical and/or parts experience (trade ticket) is an asset.
• 2+ years of related experience working with heavy equipment or related industries.
• Proven results in marketing or sales operations, with the ability to capture the attention of internal sales teams, external channel partners, and customers.
• Effective communication skills to instill customer confidence with product offerings.
• Bachelor’s degree in business administration or equivalent is an asset.
• Self-driven, tenacious, and optimistic, bringing energy, passion, and positivity to the team.
  
  

Why Finning?

• Training opportunities to learn about Caterpillar equipment.
• Join a diverse team that will support your growth and development.
• Marked vehicles and specialized tooling available to help you succeed in the field.
• Permanent, full-time role with a competitive salary.
• Flexible option plan benefits with varying levels of coverage from day one.
• Matching pension contributions to help you save for the future.
• Employee Share Purchase program with matching contributions.
• RRSP and TFSA options through Sunlife.
• Paid vacation with an increasing allowance based on years of service.
  
  

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.