Manager, Workday Product Solutions

BC Assessment is currently looking for a Manager, Workday Product Solutions to join our Information Technology Services (ITS) team.

We acknowledge that BC Assessment's offices are located on the traditional unceded territories of the First Nations, Metis, and Inuit peoples across BC. We are honoured to be able to live, work and play on this land.

Who we are

As a Provincial Crown Corporation, our enduring purpose is to support communities through independent excellence in property assessments. Our people are the key to our success - they drive our business, bring our values to life and help build communities. We value BC and also, truly value our people.

Who you are

We are seeking a leader and systems professional who can be a product champion. This role calls for someone who can inspire and motivate others, deliver creative solutions, and effectively support change. We are also looking for a leader committed to fostering a supportive environment that mentors for success in this role and helps staff reach their full potential.

We’re looking for someone with strong communication and collaboration skills who can build positive working relationships across all levels of the organization. Proficiency in written communication is essential for the development of plans and presentations, as well as generating understanding and support for these initiatives. We’re seeking someone with excellent organizational skills, and a creative approach to problem-solving who enjoys applying these strengths in their work.

What you’ll get to do

Reporting to the Director, Services Delivery, the Manager, Workday Product Solutions drives the sustained operations and ongoing enhancements of BCA’s Workday solutions and product lifecycle. The position leads the creation and oversight of Workday solution support and delivery of business processes, product configuration, reports, dashboards, integrations in Workday, and related applications such as Workday Adaptive Planning. This critical position works in partnership with the Workday functional owners in finance, HR, payroll, and will have the opportunity to lead a team of professionals who collectively inspire outstanding system support, best practices and the attainment of our business goals and roadmap for success! This role may involve overseeing the management of additional SaaS applications beyond Workday. As the Manager, Workday Product Solutions, you will also:

• Provide Workday subject matter functional expertise for BCA’s Workday Product Solutions.
• Manage the Workday product including the design of the business processes, configuration, reporting/dashboards and controls, maintenance and management of the organizational hierarchy, and other key financial areas.
• Lead change management, testing and implementation of new Workday releases and changes in accordance with the Workday roadmap for continuous improvement of processes.
• Develop and lead implementation of Workday solution training strategy for the finance, HR and payroll operational staff and the organization.
• Develop and maintain strong business partner relationships with finance, HR, payroll, and information technology teams and across the organization to ensure the product landscape is aligned with the business.
• Monitor and evaluate the performance of finance, HR and payroll business processes to assist in streamlining tasks and initiating new or revised solution workflows.
• Collaborate with operational teams to ensure understanding and improve efficiency using the Workday solution.
• Lead the standardization of Workday reports that are required for regulatory reporting or for business users such as Executive, Board members and management.
• Establish and maintain weekly, monthly, quarterly and annual reports and presentations for senior leaders, staff and stakeholders.
• Monitor Workday solution access and security groups to ensure effective prevention and detection of fraud and errors, and the safeguarding of assets.
• Participate in corporate activities to assess and evaluate financial and resource management risks, performance measures, best practices, strategic changes and continuous improvements, and the implementation of new initiatives.

This position is excluded from the bargaining unit.

What you bring to the team

Education

• University degree in information technology business analysis, information management or business administration (plus related IM/IT courses) or equivalent.
• Certificate in ERP technologies and/or certificate in Business Analysis or equivalent.
• Completion of PM certificate or certified Project Management Professional would be an asset.
• Workday training is required & Workday certification(s) is preferred.

Experience

• Seven years experience in implementing and/or supporting large ERP environments including:
• Five years demonstrated business analysis experience in an ERP software environment
• Three years practical Workday experience implementing and/or supporting the Workday ERP environment including experience in configuring Workday business processes and deep understanding of Workday data and structure, reporting, dashboards and EIBs
• Five years experience leading and managing a team
• Three years experience working with consultants and managing vendor relationships and contract deliverables
• Demonstrated experience in project management and agile delivery model in addition to understanding core project management concepts, theories, practices and methods.
• Demonstrated experience in SAAS product management
• Strong understanding of Workday system architectures
• Engaging, influencing and effective delivery to peers, business users, senior business leaders and stakeholders

Note: An equivalent combination of education and experience may be considered.

Why you’ll love it here

We are proud to be recognized as one of BC’s Top Employers! We offer competitive benefits for our employees:

• Work-life balance – 35-hour work weeks, hybrid work options and flexible work schedules.
• Public Service Pension Plan – one of the best in Canada, allowing you to plan for your future.
• Health and Wellness - generous extended health and dental benefits through Pacific Blue Cross and an Employee Assistance Program to help support our employees overall well-being.
• Employee Discounts – access to the discount store for discounts on hotel stays, technology and a bus pass through the BC Transit ProPASS program.
• Career development – we want you to grow and learn with us! We provide ongoing learning, leadership development and career development scholarship program.
• Location – Our office is located in Saanich, BC at Uptown which overlooks several shops and coffee shops and is walking distance to the Galloping Goose trail network. Our office also has secure bike storage and secure change rooms with lockers.

At BC Assessment, we believe that a strong and healthy culture creates an environment for our people to thrive, and that it delivers value and performance to the people of British Columbia. Our values include:

• We are here for each other
• We own our experience
• We are one team
• We are dedicated learners

What else you should know

• Please complete the full application for this position, including your education, certifications and experience that are relevant to and/or required per the stated qualifications. If you are an internal employee, please ensure that your employee profile contains your relevant education and experience.
• Upload your resume and cover letter; once you submit your application, you will not be able to add documents.
• If a questionnaire is present, please complete it fully. Responses may be used to shortlist candidates against the stated job requirements.
• All BC Assessment employees must live in British Columbia. If you do not currently reside in, or live within commuting distance of the location(s) of the position to which you are applying, please make clear your relocation intentions as part of your cover letter.

What’s next

• Interviews are scheduled for the week of March 17th.
• Offers of employment are conditional upon a satisfactory Criminal Record Check, two satisfactory reference checks and proof of qualifications and/or supporting documentation (e.g. copies of certificates, diplomas, degrees, driver’s license).