Business Analyst

Are you a dedicated Solution Engineering professional eager to play a vital role in advancing global telehealth?

Look no further – your journey starts right here with our team of industry experts. We're fully committed to providing outstanding Remote Patient Monitoring (RPM) logistics and operational solutions that adhere to the highest quality and regulatory standards. Join us in making a significant impact in the world of digital health today!

We’re looking for a Business Analyst to join our Solution Engineering team in Montreal.

Medioh team members share the Company’s core values:

• Innovation
• Customer Focus
• Integrity and Trust
• Entrepreneurship
• Respect
• Communication
  
  

What You’ll Be Contributing:

• Understand and interpret business processes and systems to identify solutions or opportunities for software application improvements.

Obtain new feature, improvement requests, change requirements from stakeholders using techniques such as document review, interviews, and work sessions;

Analyze and organize requirements, create high level information packages and validate documentation with stakeholders;

Ascertain the feasibility of a solution;

Liaise and enhance communications with stakeholders;

Document approved stakeholder requirements using defined templates for software development;

Clarify doubts and concerns regarding the solution to be developed;

Support UAT to ensure solution meets requirements;

Gain acceptance and approval of the deliverables from the stakeholders;

Review and analyze requests from the stakeholders.

• Understanding and interpreting when the request is actionable versus retraining or user error.
• Understanding the impact, changes required and estimate relative risk to the solution and/or customers services.
• Conducting thorough analysis, documentation of requirements, changes, possibly replication patters, impact of changes and risks to provide the team with full scope of the requested requirements;
• Create or update final product documentation, including but not limited to user guides, coordinating development of training videos, quality software validation reports, and post-mortem analysis.
  
  

What Sets You Apart:

• Demonstrated success with over 5 years of experience as a Business Analyst.
• Minimum of 2 years hands-on experience in software development.
• Exceptional problem-solving and analytical skills.
• Advanced knowledge of the software development life cycle.
• Advanced proficiency in analyzing and optimizing workflow solutions.
• Experience in creating workflows (e.g.swimlane, process, state machine, rules driven).
• Strong organizational, communication, teamwork, and interpersonal skills.

• Work closely with Agile teams, embodying principles that foster collaborative and adaptive work environments
• Experience in gathering and analyzing business requirements.
• Ability to produce comprehensive documentation, including Use Cases, Activity/Sequence diagrams, Process/Business Flow, and Business Requirement Documents (BRD).
• Proficient in Jira and Confluence products by Atlassian, with the ability to leverage its features for effective workflow and project coordination.
• Proficient in developing visual representations of project requirements using tools such as Miro, Visio, UML Modeling, and Wireframing tools (e.g., Balsamiq).
• Working knowledge of PowerBI is an asset.
  
  

What’s In it For You:

• Hybrid work model, supported by competitive benefits.
• Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
• Health Spending Account (HSA) with employer contribution.
• Employer-matched RRSP Program.
• Paid Floater Days.
  
  

Immerse Yourself in the Medioh Journey:

Think you’re the right candidate for this role? We can’t wait to meet you! We look beyond the CV to discover real potential. Hit “Apply” and let’s discover it together!

Who We Are:

Medioh, the healthcare division of Hypertec, a global technology provider of cutting-edge products and services with a strong emphasis on sustainability, entered the digital health logistics market in 2012, with a vision to leverage technologies and scale solutions that make care delivery more efficient and drive better health outcomes. Medioh was created to support the growth and adoption of digital health and remote patient monitoring tools, in a way that adheres to the highest quality and regulatory standards.

Medioh is an equal opportunity employer.

Medioh evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.