Technical Product Manager

Who are we?

Trip Ninja is a global travel technology company specializing in complex travel. We develop technologies that increase profit margins for travel companies while providing travellers with savings. We believe that the ability to travel is a beautiful thing and are on a mission to make travel smarter and more accessible.

Who is the right candidate to join our team?

We are looking for applicants who are curious, committed, and want to help improve the travel experience at scale. We offer flexible work schedules, comprehensive benefits, and a supportive team.

As a Technical Product Manager, you can expect to:

• Own and maintain the product portfolio and roadmap: write user stories, work with the engineering and commercial teams on task priority and requirements gathering, develop documentation, and maintain project tickets, timelines, and sprint schedules
• Guide product marketing: coordinate with the marketing and sales teams to understand user needs and to influence product positioning
• Grow and maintain knowledge base: build a deep understanding of the travel industry through market research, user interviews, and competitor analyses
• Measure and analyze product performance: engage with users throughout the product lifecycle to maintain customer-centrism; collect and analyze data; track measurable KPIs
• Build out epics and technical requirements: write detailed BRDs and supporting documentation to describe the end-to-end product vision; work closely with the engineering team to transform product vision into technical requirements and ensure alignment on deliverables and timelines
  
  
  

Required Qualifications & Experience:

• 3-5 years of professional experience in a similar product role
• Strong technical proficiency
• Demonstrated understanding of agile methodology
• Proven experience in all phases of product development, from ideation and requirements gathering to post-launch iteration
• Knowledge of APIs, UX/UI, product positioning, and SaaS business models
• Working experience with product management tools (ClickUp, Jira, or similar) and processes
  
  
  

Desired Qualifications & Experience

• Familiar with the structural and technical constraints of front-end (ReactJS) and back-end development and how to accommodate these constraints in product designs
• Excellent verbal and written communication skills
• Experience communicating with and engaging a variety of audiences
  
  
  

What we offer:

• Competitive compensation and benefits package
• 100% remote work
• RRSP matching
• 4 weeks vacation: taking vacation and personal time is a priority
• Work-from-home: at our core we are remote-first company; we also offer our team members the ability to work abroad for up to 2 months per year
• Flexible work schedule: we are happy to work with our team to accommodate schedules that work for everyone
• Parental leave: we offer leave for all parents and are happy to accommodate the needs of anyone on our team who has children
• Engaging work: we solve the hard problems of the travel industry and provide endless opportunities to innovate
• Diversity, Equity, and Inclusion: we strive for a balanced team that values different viewpoints and life experiences and strive to maintain an equitable hiring process
• 10% time to allow for self-led learning and exploration of new skills
  
  
  

Location

Trip Ninja is based in Halifax, Canada and we will be prioritizing candidates in the following cities: Toronto, London, Ottawa, Vancouver, Winnipeg, and Calgary.

If this sounds like you, let's talk!