Trade Compliance Manager, Global Trade Services

Global Trade Services (GTS) is seeking a highly skilled, proactive, and detail-oriented Import Trade Operations Manager to join our team in Canada. The ideal candidate will possess extensive knowledge of Canadian import regulations, customs procedures, and trade compliance. This position is responsible for overseeing and managing all aspects of import trade compliance for Amazon's Canadian (CA) operations. The role focuses on import trade compliance, regulatory contacts, customs broker management, cross-border troubleshooting, exceptions handling, and interactions with Canadian Trade Regulators.

Key job responsibilities

1. Import Trade Compliance:

• Ensure full compliance with Canadian import regulations and customs requirements
• Develop and implement import compliance strategies and procedures
• Stay up-to-date with changes in Canadian trade laws and regulations
• Conduct regular audits to maintain compliance standards

2. Regulatory Contacts:

• Serve as the primary point of contact for Trade related government agencies
• Lead communications and negotiations with regulators
• Prepare and present documentation for audits and inquiries

3. Customs Broker Management:

• Oversee and evaluate the performance of customs brokers
• Ensure accurate and timely customs clearance for all imports
• Collaborate with brokers to resolve complex customs issues

4. Cross-Border Troubleshooting:

• Identify and resolve import-related challenges and bottlenecks
• Develop strategies to streamline cross-border operations and reduce delays
• Manage and resolve complex import cases and exceptions
• Develop standard operating procedures for handling non-routine import situations

Qualifications

• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.