Full-Stack Developer

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role

We are looking for an experienced Full-Stack Developer with knowledge of 9-1-1 systems and telephony services to join our growing team. In this role, you will help design, develop, and improve systems that truly make a difference in people's lives during emergency situations. Your skills will help ensure seamless communication between various software and telephony systems, allowing us to provide reliable services and information to assist first responders, and local communities across North America.

What You'll Do

• Develop, maintain and enhance both front-end and back-end components of 9-1-1 systems and telephony solutions, following industry standards and regulations
• Develop intuitive and responsive interfaces tailored for 9-1-1 operators, dispatchers, and emergency responders, enhancing usability in high-pressure environments
• Experience with integration tools, APIs, and data management
• Manage real-time data to ensure efficient display of emergency information such as call details, location data, and call status
• Work with telephony providers to implement advanced features like VoIP, call routing, and communication management for 9-1-1 call handling systems
• Familiarity with database design and optimization 
• Write clear technical documentation for code, systems, and processes for ease of system maintenance
• Work closely with product managers, system architects, and team members to ensure the product meets business goals
  
  

What You Bring

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
• 3+ years as a full-stack developer, including 1-2 years with telephony services or emergency response systems
• Proven experience as a full-stack developer with telephony services or emergency systems (especially 9-1-1 systems)
• Strong knowledge of telephony protocols (SIP, RTP, WebRTC) and communication with telecommunication providers
• Familiarity with industry standards (such as NG911, NENA) is preferred
• Front-end: Proficiency in HTML, CSS, JavaScript (React, Angular, or Vue.js), Pascal, and TypeScript
• Back-end: Proficiency in Node.js, Java, C#, C/C++, or similar technologies
• Databases: Experience with SQL (MS SQL, PostgreSQL)
• Telephony APIs: Knowledge of VoIP, SMS, Multi-media or similar services for telephony integrations
• Strong problem-solving skills
• Attention to detail and a proactive approach to troubleshooting
• Ability to work in a fast-paced, agile development environment
  
  

Impress Us With

• Bilingualism (French and English)
• Familiarity with NG911/NENA standards and technologies
• Experience with location-based services and real-time data processing
• Knowledge of disaster recovery, business continuity planning, and high-availability systems
• Experience with Voice over IP (VoIP) and call routing systems
  
  

Equal Opportunity

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].