Intermediate Underwriter

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We have an excellent career opportunity with our Ovation Underwriting team, located at our head office in Markham. A critical objective of this role will be delivering a trusted Broker Experience, taking ownership of risk decisions and transcending a confident and professional experience to our Broker Partners.

As an Intermediate Underwriter, you ensure communication with Broker Partners is consistent, fair and delivers a valuable service. Developing effective Broker Partner relationships is a key to the success for our business.

You will play a meaningful role in delivering exclusive underwriting service and will balance the broker needs against the corporate priorities to enable profitable growth and underwriting excellence. This role has the ability to and has a track record of achieving targets, goals, while keeping engaged with the broker. This role provides the opportunity to engage with brokers across Canada.

What you’ll do:

• Responsible for delivering superior quality service and cultivating a “One Stop Shop” environment for our brokers.
• Engage with our selected Brokers, passionate about High Value business, and take a high-priority approach in the service delivery, maintaining an informed mentality and challenging the status quo to provide the best underwriting service.
• Produce new accounts through your engagement with our brokers, including price and coverage analysis, tailoring the product to meet specific needs of the end customer.
• Strong ability to negotiate coverage options and premium while maintaining underwriting discipline/profitability and promoting the ‘ease of doing business with Aviva’.
• Quoting and processing new quotes, bind endorsements, renewals and inspections. This role is about building relationships and continuously learning and developing knowledge about the end customers' needs through the broker.
• Provide support for our Broker Partners through the process.
• Order and review reports such as HITs, Autoplus and MVRs as required.
• Ability to multi-task and navigate through several applications at the same time (Portal, Insurac, Salesforce, DocVault, Google and other web-based applications).
• Prioritize to exceed broker expectations, delivering in an informed and professional manner.
• High degree of integrity when representing Ovation to our Broker Partners, working with team members, and with leadership at Aviva Canada Inc.
• Continuously update soft skills through identified e-learn courses and product/industry knowledge through CIP or other related industry accreditations.
• Requires flexibility to work within our operational hours of 8:00 am to 8:00 pm Monday to Friday.

What you’ll bring:

• 5+ years' High Value personal lines experience is a huge plus.
• Strong negotiation skills are needed.
• Demonstrate leadership capabilities.
• Drive the Business – think strategically, champion the brand, make effective decisions.
• Know the Customer – build trust and strengthen operations relationships.
• Win with People – communicate with impact, lead and develop skills and knowledge of all those you come in contact with daily.
• Execute with Excellence – champion collaboration between teams and between underwriting and other functions (i.e., operations, NUS, infrastructure).
• Will to Win – set a clear vision, embrace and support challenge and change, influence others, manage conflict and ambiguity.
• Outstanding communication skills will drive your success in this role.
• Excellent decision-making and analytical skills.
• Organized and strong time management skills.

What you'll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• Support for your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.
• Hybrid flexible work model.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.