Business Analyst

Are you an experienced BA with a passion for digital transformation? We are hiring a Business Analyst who will work alongside a dynamic team to build custom solutions for some of the most prestigious brands in financial services, healthcare, telecom, hospitality, and beyond. This is a high-impact role, with a ton of opportunities to develop your skills and advance your career. Apply now to learn more about this exciting opportunity.

Responsibilities

• Digital Project Leadership: Lead and manage digital projects from inception through to delivery, ensuring they meet business objectives and user needs
• Agile Environment: Work within agile teams, contributing to all phases of the development lifecycle, and continuously improving processes
• Distributed Environments: Effectively collaborate with distributed teams across multiple time zones and geographical locations
• Front End & AEM Expertise: Leverage your deep understanding of front-end technologies and Adobe Experience Manager (AEM) to create engaging digital experiences
• CCV2 (Payment) Integration: Provide expert knowledge in integrating CCV2 payment solutions, ensuring secure and seamless transactions
• API Knowledge: Utilize your strong API knowledge to facilitate system integrations, data exchange, and enhance functionality
• Upper Funnel Experience: Apply your understanding of upper funnel marketing activities to improve customer acquisition strategies and drive engagement is an asset
• Retail Industry Insights: Bring your exposure to retail industries to the table, helping shape solutions that meet the unique needs of retail businesses
• Stakeholder Management: Engage with stakeholders at all levels, fostering strong relationships and ensuring their requirements are captured accurately
• Communication & Elicitation: Excel in communication and elicitation skills, translating complex technical concepts into clear, actionable requirements
• Epic Decomposition: Break down large epics into manageable user stories and tasks, ensuring clarity and focus for development teams
• Proxy Product Owner: Act as a proxy product owner when required, prioritizing backlogs, and making informed decisions on feature development

Requirements

• Troubleshooter, motivated team player, able to take leadership over the complicated tasks, initiative
• Work with efficiency, responsibility, completeness, and within reasonable timeframes. Strong problem-solving skills and a proactive mindset
• Ability to work without supervision, Strong Communication skills and Team player
• Skilled in managing digital projects from start to finish, aligning with business goals and user needs
• Proficient in agile methodologies (Scrum, Kanban) with experience in cross-functional team collaboration and adaptability to changing requirements
• Proficiency in remote collaboration tools (Teams, Jira) and effective distributed team management across time zones
• Strong knowledge of front-end technologies (HTML, CSS, JavaScript, React) and Adobe Experience Manager (AEM), with an emphasis on user experience
• Expertise in integrating secure payment solutions (CCV2) and understanding of PCI-DSS compliance
• Strong experience with RESTful APIs, SOAP, and data exchange, including technical documentation skills
• Understanding of upper funnel marketing strategies for customer acquisition and engagement, along with data analysis skills
• Familiarity with retail industry trends and the ability to design tailored solutions
• Strong relationship-building skills and effective expectation management through clear communication
• Proficient in requirement elicitation techniques and epic decomposition for backlog management and prioritization, with experience as a proxy product owner
• Flexibility, willingness to adapt to the changing needs of clients
• Experience working in distributed environments with onshore and offshore teams

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.