Repair Technician

Job Description

The Endoscope Technician I must understand and accept the responsibility to ensure the safety of all Olympus products that are repaired by strictly following established processes and procedures. Under the direction of the Repair Supervisor, the incumbent shall evaluate, troubleshoot, disassemble, assemble, repair and inspect Endoscopes, Electronics, or Microscopy products to meet company product standards and ensure full and proper functioning of the repaired product.

Job Duties

• Performs inspections and estimations of customer products received for repairs and troubleshooting.
• Uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly of the product.
• Completes and maintains accurate service records both electronically using the prescribed database and manually.
• Ensures that safe work practices are employed by observing guidelines established and enforced by Olympus.
• Maintains confidentiality of documents and processes.
• Maintains a clean, well-organized work environment at all times.
• May also be involved in mixing of glue, data recording, calibration, and cleaning of common areas.
• Follows established procedures on routine work according to Olympus online repair manuals.
• May be required to rotate through different parts of the repair department to ensure proper understanding of the products and the different repairs and inspection techniques.
• Meet or exceed repair and quality standard times.
• Applies acquired skills related to the repair and service of endoscopes, electronics, or microscopes products.
• Actively participates and trains in the quality systems, quality improvement and "5S" programs as directed by management.
• Perform all other related duties as assigned.

Job Qualifications

Required:

• High School Diploma or equivalent is required.
• A graduate of a community college (1-2 year program) with a technology concentration preferred.
• Minimum of 0-1 year experience doing technical repairs required, preferably in the medical or health care industry.

Preferred:

• Ability to read, write, understand, and speak English is required. Bilingual French is an asset.
• Ability to read and follow manuals, work instructions, job standards and related information required.
• Demonstrated ability to maintain established key performance levels of quality and productivity required.
• Must be customer-focused with high attention to detail and urgency to meet and exceed expectations.
• Proficiency in basic computer skills using Microsoft Office (Word, Excel, etc.)
• Expected to maintain acceptable standards for attendance and punctuality, and as a condition of employment, work overtime as needed.

**Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus
• Comprehensive medical benefits and pension plan
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee-centric mindset
• Offers onsite, hybrid and field work environments
• Paid volunteering and charitable donation/match programs
• Diversity Equity & Inclusion Initiatives including Employee Resource Groups
• Dedicated Training Resources and Learning & Development Programs
• Paid Educational Assistance

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.