Support Worker

The Organization

St. Michael's Health Group (SMHG) has been providing compassionate care and safe accommodation for over 40 years. We provide wellness-focused holistic care and offer several levels of accommodation in multiple facilities and a variety of programs in Edmonton and the surrounding area. To learn more about us please visit About SMHG.

DUTIES AND RESPONSIBILITIES:

• Follows all policies, directives, procedures, rules, regulations and Acts pertaining to the operation of St. Michael's Millennium Pavilion
• Follows and adheres to Supportive Living’s expectations regarding Resident independence, choice, dignity, privacy, individuality and ensures a home-like environment for Residents

Housekeeping Duties

• Cleans common areas by washing furnishings, windows, walls, floors and equipment with designated cleaning solutions and disinfectants to prevent spread of disease
• Sweeps, mops, wet washes and vacuums floors
• Empties trash baskets, and disposes of trash. Washes wastebaskets and large refuse containers and relines with paper or plastic bags
• Scours and polishes sinks, tubs, mirrors and similar equipment, replenishing supplies of soap, towels, and other dispensable items
• Uses dust cloths and vacuum cleaner to dust windowsills, blinds, floors and furniture
• Waters and cleans plants
• Maintains utility and linen supply room in good order
• Cleans equipment such as mops, buckets, vacuum cleaner and utility cart
• Performs duties in the main Laundry area as required
• Documents optional services provided, i.e. personal laundry, ironing, cleaning and reports to Manager for billing
• Checks condition of facility owned linens for worn spots or tears
• Ensures supplies (liquid soaps, etc.) are replenished and equipment and work areas are kept clean
• Distributes personal laundry and linens to and from the suites and kitchen area. Reports faulty equipment to the Manager
• Cleans the machines and work area as required
• Arranges furniture and equipment in an orderly fashion
• Cleans lighting fixtures, tops of windows, door frames and other high places, using a ladder when necessary
• Performs move out cleaning
• In Suites, vacuums, damp mops floors; cleans and sanitizes bathrooms. May provide optional services of wall washing, dusting, bed making, dishwashing, window cleaning and other optional services

Food Service Duties

• Follows menu plans
• Receives lunch and supper meals from delivery person and assists with meal service
• Ensures hot meal items are kept at required serving temperature in thermo containers or chafing dishes. Re-heats menu items for breakfast service as required
• Sets up dining areas for meal service including dishes, cutlery, linens and chafing dishes
• Serves meals to Residents in dining areas per meal service instructions, inquiries regarding meal satisfaction and reports to Manager
• Maintains adequate supply of glasses, cups, dishes and cutlery in dining areas
• Ensures dining areas are clean and maintained in an orderly fashion
• Ensures tables and chairs are cleaned after each meal
• Returns dirty dishes, cups, glasses, cutlery and other serving dishes to main kitchen
• Labels and appropriately stores left over food per instructions
• Keeps all foodstuffs appropriately categorized and stored
• Practice safe food handling techniques
• Washes dishes, glasses, cups, cutlery, inserts, chafing dishes and cambros
• Washes main kitchen floors, counters and equipment using specified cleaning solutions and ensures area is clean at all times
• Tracks staff and guest meals and reports to Manager for collection
• Tracks the number of lunch and supper meals consumed and reports changes in the number of required portions to the lunch and supper supplier
• Ensures food inventory is replenished and advises Manager when food must be ordered
• Performs other related duties as assigned by the Manager, Millennium Pavilion Seniors' Lodge

Qualifications

• Minimum of Grade 10 education is required
• A friendly disposition and good interpersonal and communication skills are preferred
• Individual must be physically and mentally fit to perform the duties and responsibilities of the position
• Must be willing to work closely with seniors, and/or physically/mentally challenged individuals and within the value system of St. Michael’s Health Group