Grocery Associate

Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 36 stores across the country: 14 in BC, 7 in Alberta, 13 in Ontario, and 2 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.

The Role: Reporting to the Grocery Department Head (or his/her delegates), this position is responsible for preparing various grocery products in advance for customers to choose from. The position also needs to provide good customer service to our customers by fulfilling their requests, maintain inventory and workplace cleanliness.

Major Responsibilities

• Assist customers in selecting grocery products and provide recommendations as required
• Maintain inventory and product quality; ensure full display of various grocery products
• Unpack and label grocery products and display them in the sales area
• Maintain workplace cleanliness, wash and maintain relevant work tools are clean and well-kept
• Keep warehouse, display and walk-in coolers clean and tidy
• Follow procedures to process expired products and manage shrinkage
• Perform any other duties as assigned by the superior

Knowledge, Skills and Ability Requirements

• Accountable, pleasant and is able to take initiative
• Friendly and have a passion to serve our customers
• Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
• Able to use working related tools in a safe manner
• Able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset
• Able to stand a long time and dealing hands on with products and lifting of products of 50 pounds on a regular basis
• A good team player
• Not allergic in handling grocery products Knowledge of basic work safety
• Relevant experience in handling grocery products is preferred
• Completed secondary education and above