Property Administrator

Join Us in Creating the Best Places to Live, Shop, Work & Play

Benefits

• Performance Based Bonus Eligibility
• Flexible Work Schedule - Hybrid Role
• Comprehensive Extended Health & Dental Benefits
• Transit Reimbursement Program
• RRSP Plan with Company Matching - 4%
• Employee Health & Wellness Incentive - $300.00 Annual Reimbursement
• Professional Development Opportunities & Education Reimbursement
• Employee Discount Program - 10% off Southwest Properties Lease
• Resident & Employee Referral Programs
• Service Awards & Social Staff Events
• Charitable Donation Matching Program - $1,000.00 Annually + 1 Day off to Volunteer

What Your Day Will Look Like

As a Property Administrator, you will efficiently manage work orders, coordinate contractors, process turnover checklists, and provide exceptional customer service to ensure resident satisfaction and smooth property operations.

Hours of Work: Monday - Friday, 40 hours per week.
Details: Full-time, permanent position.
Work Location: Southwest Properties Office - 1315 Lower Water Street, Halifax, NS, Canada, B3J 0L4.
Wage: $49,162.50. Wage will be based on experience, skills, and abilities that a candidate brings to the role.

Tasks and Responsibilities

Administration

• Responsible for the daily assigning of work orders in Yardi.
• Process Turnover Checklists monthly and upload necessary documents.
• Act as the liaison between contractors and residents, coordinating contracted work.
• Maintain contractor documents (WCB, NSCSA, Liability Insurance) ensuring records are up to date.
• Assign, track, and close purchase orders for work assigned to contractors.
• Distribute annual Apartment Assessments to Resident Managers and assign deadlines for completion. Track completion of assessments, evaluate, assign work orders, and follow up where required.
• Process and evaluate materials requests - source and order materials from suppliers, ensuring the best price (e.g., paint, cleaning supplies, appliance parts).
• Manage the programming, identifying, and assigning of all security fobs in Kantech.
• Maintain resident insurance records.
• Monitor False Alarm Notifications and submit appeals.
• Order and distribution staff uniforms on an annual basis.

Customer Service

• Correspond with residents regarding tenant insurance, building notices, and other communications as required.
• Respond to communication from residents. Troubleshoot and investigate issues that arise, liasing with internal contacts to determine the best course of action to ensure customer satisfaction.
• Provide support to Managers and maintenance staff to ensure matters are handled in a safe and satisfactory manner for all parties involved.
• Offer support to other Property Administrators in their absence.

Your Environment

You will work in an office setting.

What Will Help You Succeed

Our ideal candidate is an organized self-starter with experience in a property administration role. Completion of secondary school is required. An Office Administration certificate is considered an asset.

• Strong written and verbal communication skills.
• Effective relationship building skills with the ability to develop and sustain cooperative working relationships.
• Effective conflict-resolution skills.
• Ability to exercise confidentiality.
• Strong time management skills - ability to manage tight deadlines and work under pressure while achieving quality results.
• High degree of integrity and honesty.
• Ability to perform assigned duties with minimal supervision.
• Strong attention to detail with a high level of quality.
• Sound knowledge of effective and efficient administrative procedures and techniques.
• Ability to maintain a professional distance with residents, contractors, and suppliers.

Position requires Criminal Records Check Completion.

Language Requirement: Fluent in English.

People are at the Heart of Everything We Do

Southwest Properties is committed to attracting and retaining a diverse team, who values your experiences, perspectives, and unique identity. We are committed to creating and maintaining an environment that is inclusive, equitable, and welcoming.