Change Manager

Where Greatness Grows

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.

Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.

Reporting to the Commercial Manager, the Change Manager (Project Manager) will be a project based role. The Change Manager will oversee all aspects of change management processes within Major infrastructure project, ensuring effective management of contract changes, project impacts, and stakeholder communications. This role involves managing change requests, assessing potential project risks, and collaborating with project teams to develop and implement change strategies that support project objectives. The ideal candidate brings extensive experience in change and claims management, excellent analytical skills, and the ability to drive process improvements in a complex project environment.

This position is in Toronto

What You’ll Be Working On

• Lead the change management process for infrastructure projects, including identifying, assessing, and implementing change requests while ensuring compliance with contractual obligations.
• Evaluate the impact of change requests on project cost, schedule, and resources, providing detailed analyses and recommendations to project leadership.
• Prepare and present change management documentation, including impact assessments, change order requests, and risk mitigation plans.
• Facilitate change management meetings with internal and external stakeholders to ensure alignment on potential impacts, options, and approvals.
• Collaborate with cross-functional teams, including project management, contracts, and finance, to integrate change impacts into the project’s overall performance metrics.
• Manage a structured change log to track all requests, approvals, and outcomes, ensuring that project records are accurate and up-to-date.
• Support claims management processes by identifying and documenting potential claims, assessing validity, and recommending negotiation or resolution strategies.
• Ensure effective communication with contractors, clients, and project teams regarding change management processes, updates, and expectations.
• Develop and implement best practices for change and claims management processes, driving continuous improvement across projects.
• Provide regular updates and reports to senior leadership on the status of change requests, risks, and potential claims, highlighting any areas of concern or impact on project goals.
  
  
  

What We’re Looking For

• Bachelor’s degree in engineering, Construction Management, Project Management, or a related discipline.
• 10+ years of experience in change management, ideally within large-scale infrastructure or construction projects.
• Relevant certifications, such as PMP (Project Management Professional) or CCM (Certified Construction Manager), preferred.
• Proficiency with change and claims management tools, including:
• Strong understanding of construction contracts, change order processes, and claims management practices.
• Proven experience conducting impact assessments, risk analyses, and cost estimations for change requests.
• Excellent analytical skills with the ability to synthesize complex information and provide actionable insights to project teams and leadership.
• Exceptional communication and negotiation skills with experience managing high-stakes stakeholder interactions.
  
  
  

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.