Senior Claims Representative, Casualty

Gore Mutual Insurance


Date: 1 week ago
City: Cambridge, ON
Contract type: Full time
We’re now at the boldest phase of our Next Horizon journey

At Gore Mutual, we’ve completely transformed our business in under three years. By investing in top talent and leading technology, we’ve redefined what it means to be a modern mutual that does good.

Our path forward brings a sharper focus on our business’ performance that’s powered by innovation and an agile, high-performing culture – we’re built for success.

We’re well on our way to becoming a purpose-driven, digitally led national insurer. Come join us.

Senior Claims Adjuster, Casualty, Cambridge

Our Senior Casualty Claims Representatives are responsible for the investigation, evaluation, and settlement of moderate to serious bodily injury and property damage liability claims. You will act as an experienced mentor for junior team members to develop their skills and support their advancement within the unit.

What will you do?


  • Investigate, evaluate, negotiate, and settle moderate to serious Casualty claims, including Auto BI and Commercial General Liability claims.
  • Provide direction to legal counsel on litigated claims.
  • Proactively manage your desk by adhering to deadlines, keeping clear notes, and maintaining timely and accurate reserves
  • Prepare large files for discussion and review with our claims leadership team when setting and amending reserves.


What will you need to succeed?


  • 5 years’ Casualty claims adjusting experience with increasing complexity.
  • Experience handling auto BI, property, and Commercial General Liability claims is preferred.
  • CIP/FCIP or CRM designation preferred.
  • Proficient use of Microsoft Office applications
  • Excellent customer service, analytical and negotiation skills


Permanent, Full-Time

Hybrid: This is a hybrid role that includes the flexibility to work remotely. Please note, regular in-person workdays at our Cambridge Office location are expected once a week.

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

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