Service Technician

At Piab Group we improve our customers' productivity, sustainability and safety through evolving industrial automation and have done so since 1951.

We believe in an automated world where no resources are wasted, and no humans are injured.

With annual sales of ~3 billion SEK, more than 1200 employees and a global presence in more than 100 countries, we help our customers improve their operations for the better on a daily basis.

Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB.

Evolving ourselves.

Evolving you.

Evolving automation.

What you will do

At Piab Group, we work with smart tech by creating intelligent solutions, a more efficient production climate, as well as a safer workplace within the world of automation. We provide gripping skills to robots, intelligent flow to materials, and lifting power to humans. We want to improve today’s product and assembly for the better. This ambition is embedded into everything we do. It is in every idea, product, and interaction.

Since January 2020, TAWI is a part of the Piab Group. Together, we are building a strong Lifting Automation division, offering complete solutions for ergonomic lifting. For more information, visit www.tawi.com.

Check out this video to learn more about what we do: https://youtu.be/ZtTYzBR_i0Q

As a Service Technician, you will be responsible for providing our customers with the best service to solve their problems.

In this role, you will have the opportunity to handle both service requests from existing customers as well as manage new installations of our capital equipment systems and visit facilities of customers throughout all industries.

You will

• Perform necessary service, preventative maintenance, repairs, replacements, installations, or re-building of components to restore equipment to safe and proper operation
• Build positive professional relationships with clients, contractors, and associates
• Keep track of item inventory in company vehicles and order any necessary items when planning for upcoming projects.
• Confirm that the packing lists include all required components.
• Maintain an organized and clean working area.
• Perform general warehouse duties to pack and ship material as needed

You will report directly to the Service and Project Manager. You will work closely with Regional Sales Managers located throughout Canada for details on upcoming projects and any service-related questions. The position is based in Markham, Ontario. In this role, you are required to act according to the Piab Group Code of Conduct and know and follow the Piab Group values, mission, and routines.

We are looking for

• Excellent English skills – verbal and written
• Must have a valid driver's license
• Ability to read a tape measure, use hand tools, and most power tools.
• Ability to read blueprints and schematic diagrams to identify and install new crane systems
• Ability to work independently at times and proceed with objectives without supervision.

Experience and Educational background

• High School Diploma / GED
• 2+ years in a construction or manufacturing industry experience
• Industry experience is preferred but must be mechanically and technically inclined.
• Knowledge of commonly-used concepts, practices, and procedures with the construction field
• Basic knowledge for electronic trouble-shooting of low-voltage controls
• Experience operating Forklifts, Scissor Lifts & Pallet Riders is an asset
• Ontario Working at Heights certificate an asset

Work Environment and Physical Demands

• Must be able to walk and stand on level or inclined surfaces for certain periods through the day.
• Must be able to climb stairs, ramps, ladders, and work stands
• Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee, and reach above/below shoulders.
• Physical Demands: Employee is occasionally required to lift 75 lbs.

Evolving you

All employees at Piab Group have a strong hands-on mentality, exploring, sharing ideas, leading by example making those ideas a reality, and ultimately committing to our customers’ success. As the world of automation evolves, so does Piab Group.

Job Type

Permanent

Disclaimer

Piab Group provides equal employment opportunities to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability, citizenship status, marital status, veteran status, or any other reason prohibited by law.