Credit Analyst, Commercial Banking

Requisition ID: 214454

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Commercial Bank in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives while also ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures.

The Credit Analyst (CA) provides the (Sr) Client Relationship Managers with support needed to service client requirements and new asks. This will include coordinating efforts with internal partners and directly reaching out to clients to address various activities such as collection/processing of financial reporting, satisfaction of funding requirements, onboarding needs and resolution of escalated client challenges. The role is specific to servicing of the Growth Segment and the less complex Core clients in Commercial Banking Distribution.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Working closely with (Sr.) Client Relationship Managers, the Credit Analyst (CA) is responsible for providing the following services to a portfolio of existing and prospective clients:
  
  

Deal Structuring & Credit Adjudication

• Responsible for preparation of Credit Presentations.
• Assist with diligence and any other requirements necessary to obtain approvals.
• Ensure client files are complete and appropriately documented in various systems (e.g., SDR, e-tracker, etc.) and
• Work hand in hand with the Sr. Credit Solutions Manager, if and when applicable, on larger more complex credit structuring deals.
  
  

Fulfilment & Funding

• Coordinating efforts with the client and various internal partners (e.g.,
• RBBO - BSC, EDDU, CRA, GBM) to ensure loan fundings are fulfilled as per customer expectations.
• Assist with completion of conditions precedent
  
  

Portfolio Monitoring

• General support as necessary in the annual review process and other credit- related situations needed to maintain portfolio quality.
• Contact clients for financial reporting and spread Financial Statements, Projections and Borrowing bases, review results, escalate any signs of deterioration and update appropriate systems.
  
  

Servicing

• Supporting their leadership team and team lead, as required
• Working closely with and supporting from time to time the (Sr)CRM and Service Specialist (SS) with servicing, non-credit and other servicing activities "as requested" from time to time i.e., onboarding efforts, escalations etc
• Look for opportunities to make suggestions to continually improve processes and client satisfaction metrics. This may include actioning feedback received directly from clients or through client satisfaction vehicles such as the Pulse
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champions a high-performance environment and contributes to an inclusive work environment
  
  

Dimensions

• The Credit Analyst (CA) will be responsible for supporting (Sr) Client Relationship Managers in Commercial Banking Distribution and will report into the Team Lead.
• The clients being serviced are in Canada and generally within the same region although they could have operations across the country as well as in international locations. These clients will be both borrowing (mostly under $5MM with some clients up to $25MM) and non-borrowing. Borrowing Clients typically have standard to moderately complex financial solutions.
• Strong organizational skills are necessary to manage significant data from multiple sources and balance various tasks from client service administration to borrower reporting processing to credit related support.
• The CA will typically receive requests from the (Sr.) Client Relationship Managers but may also at times be requested to support Directors and Vice Presidents in the Commercial Banking group.
• The CA will interact secondary supporting the Client Service Specialist and/or (Sr) Relationship Manager with the following partners: Business Service Center, Enhanced Due Diligence Unit, CRA and Global Banking and Market and could have some interaction with Global Risk Management and other partners as well as the Commercial Banking Executive Office.
• The CA will also interact with external parties such as Solicitors, Accountants, Professional Service Providers
  
  

Education

• College/University degree or equivalent work experience
• Commitment to participate in other training requirements as determined by the Bank from time to time
  
  

Skills/Work Experience

• Strong commitment to excellent client service and ability to work with clients to resolve issues in an amicable and prompt manner
• Strong organizational skills to co-ordinate and prioritize a number of concurrent requests from different Relationship Managers
• Strong interpersonal skills to obtain agreements within Commercial Banking and partners
• Strong written and verbal skills with proven ability to engage stakeholders and clients
• Strong knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes
• Working knowledge of Financial Statements and credit analysis
• Working knowledge of credit structures and applicable risk management
• Good knowledge of fulfilment processes and roles of partners
• Good knowledge of Commercial Banking partners and their involvement in servicing clients. In particular knowledge of the Business Service Center, Enhanced Due Diligence Team and Cash Management teams
• Good knowledge of the Commercial Banking Distribution structure as well as role of other groups within Commercial Banking (Roynat, Real Estate, Leasing etc)
• Thorough knowledge of the applicable software and technology platforms for Commercial (e.g., Sales Force, Intralink, Teams)
• Working knowledge of the features and benefits of Commercial products and services
• Working knowledge of Microsoft Office applications
• A high degree of flexibility to adapt to a wide variety of tasks
• Strong commitment to accuracy, customer focus and results focus
  
  

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence. No travel
  
  

Location(s): Canada : Saskatchewan : Saskatoon