Shipping Clerk

About the role

The Shipping Clerk will support and work under the direction of the Dispatch Manager, reporting metrics to key central office and business unit managers. Customer service and data entry are key responsibilities of the Shipping Clerk position.

Position Responsibilities

• Accept and input daily service orders and details.
• Maintain high volume communication with clients and drivers regarding delays, changes, cancellations, re-routing, and continuous improvement processes.
• Accurately completes DOT mandated paperwork, manifests, labeling, bill of lading, etc.
• Tracks driver’s daily logs for Hours-of-Service compliance and capacity.
• Tracks fines, penalties, inspections, condition reports, on time percentages, hours worked, missed stops, gallons hauled, and other key bulk metrics.
• Analyze and recommend corrective actions with respect to all delivery breakdowns.
• Learns compatibility and other technical rules for the optimization and safe use of all rolling stock assets.
• Performs technical and timely duties to upkeep all facets of DOT permitting.
• IPass controller.
• Comprehensive driver file management.
• Training enrollment support.
• Rolling stock inventory control.
• Other duties as assigned.

Required Qualifications

• Occasional overtime may be required based on workload and business needs.
• Track record of proven customer service skills including excellent communication at all levels of interaction.
• Scheduling within a fast paced, client driven environment within the transportation, manufacturing, or health care industries.
• Ability to work under demanding conditions and respond in a professional and timely manner.
• Must operate a variety of office equipment including a personal computer, email, internet, and customized business software.
• Ability to maintain strict confidentiality.
• Dependable, strong mental and paper organizational skills, and strong attention to detail.
• Daily prioritization of work activities and optimization of company resources.

Preferred Qualifications

• Two years’ experience is preferred.

Physical Demands of the Role

• Ability to walk, stand, sit, and climb.
• Ability to lift/carry 50lbs.
• Ability to work from heights and in confined spaces.
• Qualify to wear a full-face respirator.
• Consistently work in various weather conditions.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

Know Your Rights (Click to view poster)

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the ‘Contact Us’ button. Under Inquires, select ‘Careers’ in the Interest field, fill out all required fields including your message. In the message section, please note this is a ‘Job Application Accommodation Request’.