VP, Process Excellence Lead

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Location: US/Canada - Remote with 50% travel

Job Responsibilities

• Accountable to develop Lean deployment roadmap that meets the desired outcomes and stage of Lean maturity.
• Influence the current state and future state, standard work implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
• Responsible for feedback loops & adherence to Lean standards set.
• Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
• Serve as Lean Coach and Practitioner embedding continuous improvement focus, developing lean capabilities and behaviors.
• Accountable for realization of key outcomes and benefits defined by the BUs, functional units and value streams.
• Responsible for the consistent and successful delivery of agreed standards of Lean Management system.
• Responsible for conducting performance health checks to maintain expected standards.
• Coach & mentor PE Coach(es) on LEAN practice and tactics, and guide the evolution of LEAN playbook."
  
  

Experience

• 10+ years of experience as a Lean management leader or 5+ years of experience as a Transformation Executive; with demonstrated success in leading transformational change
• Experience and understanding of operational management practices and objectives, including accountabilities, approaches to problem solving, industry trends and best practice
• A true business partner who can contribute strategic, operational, analytical and quantitative insights to enhance Arch.
• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)
• Proven track record developing and/or implementing Lean/continuous improvement initiatives
• Demonstrated ability to effectively interpret data and measure performance
• A strong leader with the ability to develop, motivate, retain, recruit, challenge and deploy a high performing team
• Ability to build a strong network of relationships across the company, quickly building credibility and gaining the trust and confidence of colleagues
• A change agent, excellent at managing change both at an organizational level and at an individual level
• Purpose-driven with ability to influence matrix organization and passionate about collaborating with a wide range of internal and external stakeholders across different levels to identify solutions and deliver on plans
• External orientation and entrepreneurial spirit with the ability to identify, deliver and implement novel approaches to deliver solutions inspired by AMS best practices
• Strong business acumen and customer orientation with analytical thinking skills
• Self-motivated, prone to action, autonomous and results-oriented with ability to lead multiple complex initiatives (short, mid and long-term) with impact
• Excellent business acumen and strategic agility.
  
  

Skills And Compentencies

• Diversity & Inclusion Champion
• People Skills & Relationship Management
• LEAN Transformation expertise
• Strategic, Operational and Analytical thinking
• Effective communication, listening and facilitation skills
• Insurance knowledge and strong business acumen
• Cross-functional & Matrix engagement
• Effective decision making and critical thinking skills
• Detail-oriented with a high level of personal accountability
• High Emotional Quotient and Executive Presence
  
  

EDUCATION

• Bachelor’s degree with related experience or Master’s in related field required. Work experience may substitute for education requirement.
• Professional Lean Certification (is a plus)
  
  

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$130,000 - $201,000/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
  
  

Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

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