Technical Inside Sales Representative

Pro Kontrol


Date: 1 week ago
City: Laval, QC
Contract type: Full time

ProKontrol is the largest distributor of heating, ventilation, air conditioning and refrigeration controls (HVACR) for commercial buildings in Canada. We distribute all major brands of HVAC controls under one roof.

More than a Supplier… A Solution! In addition to products from our counter, we offer retrofit services, start-up services, telephone and on-site technical support, engineering design, panel assembly, technical drawings/wiring diagrams and software programming. For over 35 years, ProKontrol has demonstrated consistent growth with locations in Laval, Longueuil, Quebec, Toronto, Ottawa and Halifax in addition to our location for combustion.

Interested in a career with the ProKontrol team? Please send your resume to: [email protected]

Main Responsibilities

  • Welcome clients to the branch or over the phone in a professional manner
  • Offer expert advice to clients in their choices of components for their industrial combustion projects
  • Assess customers’ needs and develop proposals accordingly
  • Inform customers on new, existing and complimentary products
  • Perform technical research to offer the best solution to the customer
  • Provide technical support to clients for components and materials
  • Issue purchase orders, invoices, and order confirmations
  • Ensure follow-ups on quotes
  • Send requests for the opening of new accounts
  • Collaborate with the Industrial Combustion Team on large scale projects
  • Stay up to date with knowledge pertaining to new products and technologies
  • Prepare orders for delivery
  • Attend training sessions given by suppliers and participate in industry meetings, seminars, and trade shows

Requirements

  • College Diploma related to Industrial Combustion, Mechanical Engineering or related field
  • Minimum of 5 years of experience in the Industrial Combustion field
  • Knowledge of control systems used in Industrial Combustion (Siemens, Honeywell, Fireye, etc.)
  • Knowledge of components used in machines in an industrial process or boilers an asset
  • Good knowledge of current office software (Word, Excel, Sales Force, Teams, etc.)
  • Bilingual

Competencies

  • Desire to Communicate with Customers
  • Ability to Propose Solutions
  • Learning Capacity
  • Multitasking
  • Planning and Organizing Skills
  • Strong Team Player

We Offer

  • Competitive Salary
  • Full Benefits Plan including Teledoctors
  • Personalized Training for all
  • Mentoring
  • Parking, Kitchen and Complimentary Hot Beverages
  • BBQ & Other Festivities
  • Technical Challenges and numerous products to explore!

Permanent • Based in Laval

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