Booking & Registration Clerk

Req ID: 197281

Location: Central Zone, North and East Preston

Department: PHC COMM HEALTH WELLNESS OPERATIONS-CCZ

Type of Employment: Permanent Hourly PT (40%) x 1

NSGEU Admin Professionals Position

Posting Closing Date: 27-Feb-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About The Opportunity

Please Note: This is a designated position. The successful candidate must self-identify as African Nova Scotian or Black Person of African Descent in order to be considered for this role. When applying, please ensure your Candidate Profile and Personal Information is up to date which includes any self-identifications.

Reporting to the Health Services Manager, the Booking and Registration Clerk is responsible for effective scheduling and booking of patients to maintain efficient department/program operations. The Booking and Registration Clerk is directly responsible for receiving all referrals, registering the referral, placing them on a waitlist for the Physician to triage, booking appointments and procedures, scheduling maintenance of patient records, and efficient organization of patient flow. Primary contact point for patient/public/internal inquiries and routine correspondence as it relates to booked appointments and procedures.

Access to reliable transportation is required as travel will be necessary for this position.

About You

We would love to hear from you if you have the following:

• Grade 12 plus one year of related experience, or graduation from a recognized secretarial/office administration/business program required
• Proficiency in Microsoft Office (including Excel and Access) required
• Medical Terminology an asset
• Minimum typing speed of 45wpm preferred
• Experience using STAR and PHS preferred
• Must be able to function independently in a high volume and highly pressurized ambulatory care setting
• Demonstrated verbal communication, accuracy and speed skills
• Coordination, organization and decision-making skills
• Ability to learn and work quickly and be adaptable to change
• Competencies in other languages preferred, French an asset
• A skills test may be conducted as part of the selection process for this position.
  
  

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent Part-time (28 hours bi-weekly)
  
  

Shifts may include evenings, weekends and holidays

Compensation And Benefits

$23.35 - $25.39 hourly

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Some opportunities may be eligible for our Employee Referral Program. If a Nova Scotia Health employee refers a candidate who is not working for the organization and the candidate is hired, the employee who made the referral may be eligible to earn up to $1000. For more details and instructions, please visit Recruitment - Incentives

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

Nova Scotia Health’s Employee Career Advice (ECA) Program supports internal employees in their career development and progression with résumé-building, interview skill development, resources and advice for optimizing job searches, and more. Employees can book a one-on-one meeting or view upcoming workshops on the ECA Intranet page or via email at [email protected] .