Inside Account Manager

Job Description

Some of what you will do:

The Inside Account Manager (IAM) is responsible for meeting all sales targets by uncovering and penetrating further sales opportunities within their assigned Federal Government account portfolio. The IAM is the primary sales contact for these assigned clients and works closely with their customers, Federal Government ‘SAL’, Lines of Business partners, Business Development team and Sales Managers to increase sales and retain accounts through a proactive selling strategy. The IAM plays a crucial role in driving sales within the Federal Government by understanding their customers’ needs to effectively promote products or services through phone communication and virtual channels. The IAM maintains all existing customer relationships while actively seeking new opportunities to grow their book of business.

Specifically, You Will

• Consistently achieve revenue and gross margin targets in all lines of business, through a proactive selling strategy of negotiating Staples Professional as the ‘one-stop-shop’ for all business needs.
• Grow lines of business sales by working with internal partners to identify all short- and long-term sales penetration opportunities.
• Implement all Staples sales strategies to ensure company meets objectives through penetration of further sales on newly won accounts.
• Develop a high value-add relationship with multiple key contacts at each account.
  
  

Some Of What You Need

• Post-secondary education in business related discipline – Diploma or Degree preferred.
• Proven ability to meet or exceed sales goals while consistently growing sales.
• Strong negotiation skills with proven closing ability.
• Demonstrates consultative selling skills.
• Experience with a CRM platform.
• Ability to function independently, as well as working effectively in a team environment.
• 1-3 years of inside sales experience.
• Office product industry experience helpful, distribution selling environment an asset.
• Experience selling in B2B environment preferred.
  
  

Some Of What You Will Get

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...
  
  

#Bringyourpassion

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

About The Team

We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider – online, at our customers place of business and in-store, for all our customers needs. We are looking for people who are curious, passionate and put the customer first.

We are building an inclusive and diverse team

Staples Professional is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.