HR Business Advisor - Investigations

Who are we?

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The HR Business Advisor – Investigations, will be a member of our Global Client Services team and will working closely with HR partners, Legal, and various leaders across the business on investigations within the Americas.

Responsibilities

• Lead and complete investigations into employee concerns in a thorough, impartial, and timely manner.
• Lead and facilitate resolution of escalated employee relations issues to assist employees and managers in creating a productive, engaging work environment.
• Document findings, providing updates and recommendations of next steps to a variety of stakeholders, including up to the Executive level.
• Compile and analyze data to help provide relevant feedback and insights to the business.
• Assist in policy implementation and interpretation, as needed.
• Counsel and advise peers and stakeholders on employee issues.
• Assist as needed with development and deployment of investigations & employee relations training.
• Assess employee performance challenges or development needs, recommend solutions, and coach managers on effectiveness.
• May communicate and coach managers in team effectiveness and leadership development.
• May collaborate with the business and serve as key lead on reporting, analysis and insights as key HR programs, such as our pay and performance review process and employee engagement survey.

Qualifications

• 5+ years investigations or HR experience with a focus on investigations and/or employee relations.
• Demonstrated experience leading complex situations, creative problem-solving and strong influencing skills in a matrixed environment. Must have exceptional judgment and discretion.
• Strong understanding of complex employee-related policy or process (e.g., relations experience with issues specific to performance management and leaves of absence).
• Coaching and counseling at various manager and employee levels.
• Experience conducting workplace investigations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems/causes, and recommend actions to resolution in partnership with Legal.
• Record of building strong relationships, based on trust and credibility.
• Ability to lead and make decisions independently.
• Experience supporting multiple organizations and HR partners.
• Ability to meet deadlines, manage shifting priorities.
• Excellent verbal and written communication.
• User level knowledge of HR systems is critical – Workday experience a strong plus.
• Facilitation skills.

Preferred Qualifications

• Bachelor’s degree in HR or related business experience.
• 10+ years investigations or related experience.
• Bi-lingual or multilingual preferred.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.