Revenue Operations Manager

360insights


Date: 1 week ago
City: Moncton, NB
Contract type: Full time
Revenue Operations, Manager

What You Will Do

Own and lead projects to scale and improve our systems and processes, maximizing automation, formalizing our procedures, and introducing best practices.

  • Build and refine predictive and historical revenue reporting and analytics, including the generation of Generate ad-hoc reports and dashboards using Salesforce.com
  • Provide essential sales support to our New Logo, Growth, and Business Development teams, including training, pipeline hygiene, and analysis
  • Document and maintain process documentation around quote to cash activities and identify opportunities for improvement
  • Create and maintain a team repository of training documents and standard template documents
  • Direct scheduled Tech system maintenance, enhancements, reporting and data visibility initiatives
  • Support data governance practices and policies across customer systems
  • Oversee the management of Sales and Marketing Tech Stack which includes: Salesforce.com and its thirteen integrated applications.

What You Bring

  • 5 or more years’ Sales Operations experience in a SaaS company, with proficient expertise in Salesforce.com administration, deal configuration, order management and booking.
  • Understanding of the sales process with core focus on development and enforcing processes for scale across our sales teams
  • Ability to identify areas where we can improve sales productivity and impact revenue – analyze, course correct and implement as needed
  • Proven success working across stakeholder teams to positively influence people across all functional areas of an organization
  • Experience supporting system releases including business requirements gathering and case management
  • Exceptional communication skills with the ability to present at all levels, listen effectively, socialize ideas across functions, lead discussions, and articulate the vision of the company.
  • Excellent strategic, project planning and organizational skills with high attention to detail and self-directed.
  • Excellent problem-solving skills
  • Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams.
  • Creative, out-of-the box mindset.

Skills and Expertise

  • Experience with Salesforce.com and data manipulation tools (Data Loader)
  • Intermediate to advanced Excel skills
  • Experience supporting and training sales teams on systems and processes
  • Excellent data analysis, reporting and presentation skills
  • Change management skills (project scope, delivery and post-deployment activities)
  • Excellent interpersonal skills
  • Self-motivated and directed, with keen attention to detail and good time management

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