Human Resources Business Partner

Impact XM is a global leader in event and experiential marketing. We are looking for a Human Resources Business Partner to join our team in Oakville, Ontario.

A Human Resources Business Partner is responsible for aligning HR strategies with the overall business objectives of the organization, providing data-driven insights and supporting employee engagement initiatives. This role serves as a partner and strategic advisor to business leaders and managers, providing guidance and support on a wide range of HR policies, performance management, and benefits. The role will work closely with the payroll and talent acquisition teams. This position is responsible for driving compliance, HR process efficiencies, and people data management to foster a culture of engagement, inclusion, and continuous improvement. The HR Business Partner has an exceptional understanding of HR principles, practices, and compliance, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced environment of a globally scaling organization. Additionally, this role will support M&A integration planning and execution, ensuring smooth transitions and alignment with company culture and policies.

Essential Duties and Responsibilities:

Employee Relations: Serve as a primary point of contact for employees and managers to advise on policies, employee relations and engagement, performance and talent management, benefit, and payroll issues. Act as an advisor to managers and employees to resolve conflicts and maintain a positive work environment. Partner with HR team and business leaders to proactively address challenges and opportunities that impact employee experience and productivity.

Data Analytics and Operational Support: Analyze people metrics and data to identify trends, risks, and opportunities for improvement. Provide insights on employee engagement, talent retention, and performance to advise leaders and inform strategies. Lead in-country audits, regulatory reporting, and compliance reviews. Analyze data and metrics to identify trends and insights and make recommendations for continuous improvement. Leverage automation tools to streamline workflows, enhance the employee experience, and ensure data accuracy within HR systems and reporting. Conduct the onboarding and offboarding processes for new and departing employees, ensuring a smooth transition and adherence to company policies and procedures. Act as an HR liaison to improve communication and operational effectiveness across the organization.

M&A Integration Planning & Execution: Support HR due diligence efforts by assessing cultural alignment and compliance risks in mergers and acquisitions. Partner with leadership to develop and execute integration plans, ensuring an engaging employee experience for employees and alignment with IXM policies and culture. Assist in onboarding acquired employees, ensuring clear communication, benefits alignment, and compliance with employment regulations. Identity potential challenges in M&A activities and recommend solutions to mitigate risks and optimize workforce integration.

Talent Acquisition: Partner with recruitment team as well as hiring managers to identify staffing needs and support development of recruitment strategies to attract top talent. Participate in the interview process and assist with candidate selection, as needed. Facilitate assignments of temporary workers with applicable staffing agencies, coordinate tools and training for temporary workers and manage agency payments

Performance and Talent Management: Provide coaching and support to managers and employees on performance management initiatives, including goal setting, performance evaluations, and development planning. Assists in the administration of the performance review program to ensure effectiveness, compliance, and equity within organization.

Employee Development: Identify training and development needs within the organization and collaborate with managers to implement training programs and initiatives to enhance employee skills and competencies. Prepares employees for assignments by establishing and conducting orientation and training programs. Participates in new employee orientation to foster positive attitude toward company goals.

HR Policy and Compliance: Ensure compliance with all applicable employment laws and regulations. Assist with implementing HR policies and procedures to promote fairness, consistency, and legal compliance. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Investigates accidents and prepares reports for insurance carriers. Represents organization at personnel-related hearings and investigations. Manage and facilitate employee leaves of absence under applicable federal, provincial, and state programs and maintain applicable paperwork for each.

Payroll Support: Partner with payroll team to ensure HR processes run smoothly and data is updated timely and accurately. Interprets and advises company policies and in-country government regulations affecting payroll procedures. Is the subject matter expert reguarding: T-4s, T220s, ROEs and WSIB compliance.

Benefits Administration: Administer employee benefits programs, including enrollment, changes, communications, invoice administration and budget management.) Oversee and participate in maintenance of HRIS and benefits-related databases. Communicates with and act as liaison between ADP WFN, insurance companies, employees and beneficiaries.

Change Management: Support organizational change initiatives by acting as an Impact XM culture champion. Provide guidance and support to managers and employees, facilitating communication and collaboration throughout the change process. Cultivate professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Education and/or Experience

Bachelor's degree (B. A. or B.S.) from four-year college or university

4+ years of progressive HR experience in a business partner or Human Resources Generalist role or similar experience and/or training; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Microsoft Office Word Processing software, Microsoft PowerPoint and Outlook. Knowledge of ADP WFN and Cornerstone a huge plus.

Other Skills and Abilities

Strong working knowledge of Canadian employment law; US and/or UK experience is a plus.

Proven experience working with HR systems (ADP WFN preferred), data analytics, and automation tools

Strong communication, problem-solving, and relationship-building skills.

Ability to drive HR initiatives independently and manage multiple priorities in a fast-paced, global environment.

Must be passionate about working with people and be customer centric.

Proven experience as an HR Business Partner or similar role, with a strong understanding of HR principles and practices.

Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels of the organization.

Strong problem-solving and decision-making skills, with the ability to effectively address complex HR issues and drive results independently.

Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.

Embodies flexibility, open-mindedness and receptivity.

Actively works out solutions.

Identifies something valuable in being part of a team and ability to effectively collaborate.

About Impact XM

Impact XM is a global event and experiential marketing agency that empowers brands to power business—and has nearly 50 years in business to prove it. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.

OUR BRAND – What We Believe

Passion

is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.

ABC

Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.

We>Me

Collaboration and transparent communication creates our best work.

Trust

is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.

Respect

is Given – We understand, acknowledge, and appreciate the perspective and actions of others.

Impact XM Benefits

Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, AD&D, LTD, RRSP & DPSP, Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry.