Marketing & Events Coordinator

Job purpose

Reporting to the Senior Brand Manager, the primary responsibility of the Marketing Events Coordinator is to lead all planning, coordination, and execution of approved events including local clinic initiatives (senior fairs, tradeshows and senior community events), Marketing Team initiated events and clinic Grand Openings. This role drives brand awareness and consideration, ensuring consistency across all external events that clinic staff attend in their local communities. The successful candidate will closely collaborate with functional department leads, internal stakeholders, and external vendors to tailor meetings and events to ensure brand alignment and adherence with company regulations and policies.

Success Criteria

• Smooth coordination of event logistics, including bookings and shipping.
• Timely and accurate handling of invoicing and administrative tasks.
• Effective support and communication across various internal and external stakeholders.

Responsibilities and Key Performance Activities:

Meeting & Event Planning

• Provide administrative support as primary lead for all Marketing event planning, including, booking resources, and coordinating logistics. This includes approved clinic-initiated or marketing team-initiated events and grand openings.
• Assist with event pre-work, such as preparing documentation, communicating with teams, site visits, vendor management, orders, and managing event checklists.
• Communicate event details and relevant information updates to attendees.
• Coordinate event setup, including onsite booth execution and liaising with vendors, managing equipment, and troubleshooting any issues during events, when necessary.
• Coordinate, order and ship relevant swag requests aligned to meeting and/or Marketing department deliverables including adherence to budget.
• Coordinate physician outreach packages.
• Coordinate and assist with Social Media posts that pertain to events.
• Develop internal communication materials and initiatives to foster brand advocacy and alignment among employees and consistent experiences.
• Ensure consistency and execution in adherence with brand guidelines.

Tracking & Reports

• Track and ensure adherence to budgets, communicating with senior leadership on costs, and any material changes.
• Track and document event details and outcomes, maintaining accurate records for future reference.
• Assist with post-event activities, including invoicing, feedback collection, and reporting.
• Manage intake process for all regional managers and clinic requests and ensure prioritization and timeliness of event coordination.

Required Experience and Considerations

• Strong understanding of event planning & execution.
• Excellent written and verbal communication skills.
• Strong negotiation skills and creative solutions mindset.
• Strong project management and organizational skills.
• Strong stakeholder management and relationship building skills.
• Experience in working with external agencies and vendors.
• Proficient in using creative software and tools.
• Ability to work collaboratively in a cross-functional team environment.
• High level of self-motivation and initiative taking.
• Adaptable and culturally aware, able to tailor communication to nuanced audiences.
• Strong interpersonal skills, able to navigate and support multiple stakeholders.
• Customer experience mindset applied to internal comms to enable teams to “live the brand”.

Required Behaviours

• The job holder is required to behave in accordance with our Demant Values:
• Creating Trust - We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity, and respect. We always keep our promises.
• Being Team Players - We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.
• Creating Innovative Solutions - We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.
• Displaying a ‘Can Do’ Attitude - We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.

Required Key Competence Areas

• Planning, organizing, and multi-tasking
• Negotiating
• Convincing and influencing
• Presenting and communicating information
• Proactive business-oriented approach

Accommodation

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.