Laboratory Assistant

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach.

These values guide our actions and decisions every day and have come to define our team culture.

Your responsibilities will include:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, 24-hour blood pressure monitoring, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What you will bring to the role:

• Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with previous training or experience in phlebotomy, intravenous infusion and/or intravenous therapy.
• ECG training or experience is an asset.
• Proficient data entry skills.
• Excellent communication, interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Ability to maintain the strictest standards of patient privacy and confidentiality.
• Ability to effectively relate to patients and health care providers.

Compensation and Benefits:

• Employee Group Benefits: Competitive coverage for employees and their families including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Award-winning mental, physical, and financial wellness programs including the Employee & Family Assistance Program and financial planning tools.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, and Costco Membership.

In accordance with LifeLabs’ Accessibility Policy, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. Vaccinations are highly encouraged at LifeLabs. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!