Restaurant Host / Hostess

Job Description

• $20.45/ hour
• Full-Time
• Free Employee Parking
• Vision, Dental, Prescription and Medical Benefits Coverage
  
  

SSP Canada operates several restaurants throughout the Montreal International Airport. We are looking for a friendly and energetic Host/Hostess to join our team! As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience! If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board!

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Manage the seating chart and coordinate table assignments for smooth service flow.
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests as they leave and ensure they had a great experience
• Other duties as assigned
  
  

Skills & Other Requirements

• 6 months' experience working in customer service, retail, hospitality or food service environment
• High school diploma preferred
• Verbal and written communication in French and English
• Experience in dealing with problems involving customer service
• Ability to multitask and stay organized in a busy environment.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Ability to remember, recite, and promote the variety of menu items.
• Availability to work flexible shifts, including evenings, weekends, and holidays.
• Ability to stand for long periods of time.
  
  

Diversity and Inclusion is a priority at SSP.  We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.  We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.