Systems Engineer (Production)

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We at Clio have an amazing team on a mission to transform the legal experience for all. Our engineering team’s goal is to deliver an incredible customer experience. To enable that experience, our Systems Engineering team strives to build performant, reliable, and scalable infrastructure to support Clio's customers and empower our engineering teams to do their best work.

We are hiring a Systems Engineer (Production) to join our cloud infrastructure team. This role is an excellent opportunity for someone who values cross-functional collaboration and has a strong cloud infrastructure and tooling development background.

This role is available to candidates across Canada (excluding Quebec). If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on one of our Anchor Days.

A day in the life might look like:

• Building tools and automating processes to support Clio's global Production infrastructure.
• Collaborating with Engineering teams to solve cross-disciplinary architectural scaling challenges.
• Partnering with Engineering feature teams to define requirements and implement the infrastructure to power new product launches.
• Mentoring your peers and sharing your knowledge across the department to level up our understanding and improve our processes.
  
  

You may be a fit for this role if:

• You are comfortable breaking down intractable problems into achievable pieces and iterating on them.
• You are naturally curious and love to dig deep into problems, constantly asking, “Why?”.
• You communicate clearly and concisely, regardless of the medium (text, voice, or in-person).
• You value collaboration and proactively seek to build context to power your decisions.
• You have a team-first mentality and will naturally support co-workers when you sense they are facing difficulty.
  
  

What you may have:

The following is not a checklist to be satisfied. If you have experience or interest in some of these areas, we’d love to hear from you and encourage you to apply.

• Experience building and supporting highly available, multi-region production infrastructure.
• Proficiency in writing clean, maintainable, and collaborative code to create tools, services, and systems that support scalable infrastructure is a must have.
• Experience deploying, securing, and scaling Kubernetes clusters servicing production workloads, strongly emphasizing automation and observability.
• Experience administering and optimizing cloud resources on standard cloud providers (AWS, Azure, Google Cloud) using Infrastructure as Code (IaC) tools.
  
  

Serious bonus points if you have:

• Experience developing with Ruby or GoLang.
• Experience managing AWS resources with Terraform.
• Experience maintaining EKS clusters in production.
• Experience scripting with BASH.
• Experience administering Debian GNU/Linux hosts.
• Experience building observability dashboards and monitors with tools like DataDog.
• Experience managing any of MySQL, Elasticsearch, Kafka, or Redis.
  
  

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  
  

The full salary range* for this role is $116,500 to $137,000 to $157,500 CAD.Please note there are a separate set of salary bands for other regions based on local currency.

• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
  
  

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers