Bodily Injury Adjuster

Job Description

We are currently recruiting for Bodily Injury Adjusters to join our WorkForce Advantage team in Canada.

The successful candidate will investigate, evaluate, negotiate and settle Auto Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.

As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.

You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).

The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations
  
  

Qualifications

• 5+ years of technical claims handling experience with a minimum of 3 years handling complex Bodily Injury Claims
• Post-secondary education in an insurance related field license
• Probationary Adjusters Licence required, Full Adjusters Licence and/or CIP Designation is preferred
• Ability to conduct telephone investigations, evaluate, negotiate and settle personal and commercial lines claims
• Advanced computer skills including Office 365
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service
  
  

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion