Office Team Lead

About Us

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

Job Description

IAA Holdings, LLC, a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Team Lead at our facility in Moncton, NB.

Responsibilities

Provides support to office staff ensuring training and productivity levels are maintained

Coordinate staffing schedules, assist the management team with employee-related issues

Provides a high level of customer service through education of both buyers and sellers on auction policies and procedures, addressing concerns, and completing requests in a timely and efficient manner

Other duties may as assigned Educational Experience Requirements

High School diploma with Post Secondary School continuing education

Auction and supervisory skills are a definite asset

Must be able to work in a very fast-paced environment

Proven customer service skills/experience

Proficiency in MS Office

Good organizational skills

Excellent written and oral communication skills

Experience in building and maintaining motivated teams is a definite asset

Goal-oriented with a strong work ethic In return for your excellent skills and abilities, we offer a benefits package including: health insurance, RRSP Employer Matching Contributions, STD/LTD, Life Insurance/AD&D, Employee Stock Purchasing Options.

IAA is an equal opportunity employer. IAA is a drug-free workplace.

Please note that any employment offers are contingent upon successful completion and passing a background check