Accounts Receivables Representative

Connect with Quadient
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Location: Markham, ON

Hybrid work environment, 2 days in office/3 days remote

An account receivable representative is an accounting professional who ensures organizations receive payment for services offered or goods sold to clients. This typically involves sending bill reminders and statements to clients.

Duties:

• Coordinate all activities relating to the collection of delinquent accounts.

• Track and monitor outstanding invoices and past due accounts.

• Contact clients either through mail campaign, e-mail, and/or phone in order to make arrangements to receive payments for outstanding invoices.

• Reconcile accounts, conduct internal fund search if required, resolve invoicing problems and/or correct pricing.

• Liaise with other departments as required to resolve accounts/processing issues.

• Conduct collection calls daily.

• Conduct searches - skip trace – to locate customers.

• Negotiate with customers to secure payment arrangements.

• Update and maintain collection records.

• Produce regular and ad hoc reports on collection activities.

• Work towards meeting monthly collection targets.

• Assist with other duties as required.

• Performs other duties and special projects as assigned.

Your profile

• Three years of previous collection experience and/or customer service experience.

• Strong administrative skills: working knowledge of Microsoft Word and Outlook, proficiency in Excel and the aptitude to learn new systems quickly.

• Strong organizational skills with the ability to multi-task and work in a fast-paced environment.

• Detail oriented with the aptitude for working with figures.

• Demonstrated ability to problem solve, with the analytical skills to understand customers’ issues and work towards resolution.

• Positive customer service aptitude with strong interpersonal skills and the ability to influence others positively.

• A team player able to work effectively in an open concept office environment.

• Sound organizational skills with a strong sense of urgency to work efficiently in a fast pace environment.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Salary Range: $ $43,100 - $46,000 CAD per year, commensurate with skills and experience.

Harness your passion for technology. Apply now.

Rewards & Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join diverse communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]
Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

• This includes being an Affirmative Action Employer in the United States.

People. Connected.