Business Analyst - Business Processes

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few.
• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1.
• A hybrid work model that truly balances work and personal life.
• Opportunities for learning, training and development, and much more...

Position Overview

We are looking for a candidate with relevant business analysis experience. The Business Analyst will be responsible to create, modify and implement optimized business processes, with a view to improvement and innovation, for the needs and activities of a squad working on BDC’s Core Lending System (CLS).

Challenges to Be Met

• Participate in the analysis of the client's needs, collect and document all business requirements, review, update requirements, specifications, processes and make recommendations related to a proposed solution.
• Participate in the prioritization process with the involved business lines.
• Understand the business context and the impact of changes on the organization's processes and act as an SME on that aspect.
• Align the various stakeholders using recognized methods.
• Establish and maintain a high level of interaction with the business and collaborators such as other squads.
• Use recognized methods for requirements and acceptance criteria.
• Ensure deliverables are following established specifications.
• Take a leadership role in the adoption of processes, establish appropriate communications and provide demos and training to target audiences.
• Keep abreast of the needs and strategies of various internal clients.
• Participate in the change management process and the associated communications.

What We Are Looking For

• Bachelor’s degree in business administration or other relevant studies.
• Experience in a Business Analyst role is a must.
• Experience in the financial services, the CLS and CLICS ecosystems a strong asset.
• Certification in Business Analysis, CBAP or PMI-PBA an asset.
• Good analytical skills and ability to synthesize information.
• Knowledge of business analysis best practices and methodologies.
• Good ability to learn and to challenge existing processes and procedures.
• Ability to work under pressure and meet deadlines.
• Effectively influence stakeholders at all levels using a diverse range of techniques, including persuasive communication, data-driven presentations, and collaborative workshops.
• Ability to manage ambiguous situations and quickly understand new concepts.
• Good listening and interpersonal skills; ability to build relationships with stakeholders.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment.
• Knowledge of Office suite, including Visio.
• Bilingualism is a mandatory requirement (French and English).

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.