Lead Manager, Commercial Logistics & Supply Chain

Job Description

The Lead Manager, Commercial Logistics & Supply Chain is responsible for overseeing the sales activities of the commercial team, including Sales Managers and Sales Coordinators, across Western Canada to maintain and enhance client relationships, meet business objectives, and drive revenue growth. This role combines technical expertise in commercial sales with leadership responsibilities, ensuring alignment between the sales strategy and the company’s overall logistics and supply chain objectives.

Key Responsibilities

• Work closely with pricing, procurement, and operations teams to develop best-in-class proposals.
• Ensure seamless communication among stakeholders to address issues, expedite work, and align business strategies.
• Develop and implement DP World Canada Logistics strategies, including logistics parks, NVOCC/3rd Party Logistics, and short-sea shipping.
• Support senior management with updates, insights, and recommendations on business impacts related to logistics projects.
• Provide leadership, coaching, and development to the sales team, fostering a collaborative and high-performance culture.
• Oversee CRM usage, ensuring accurate and timely data entry for all sales opportunities.
• Collaborate with pricing, procurement, and operations teams to develop competitive proposals and business strategies.
• Maintain strong relationships with key clients, engaging in face-to-face interactions to drive sales growth.
• Identify new business opportunities, assess their impact, and coordinate resources for implementation.
• Analyze financial and market trends to identify trade opportunities, risks, and pricing strategies.
• Lead training sessions on industry updates and drive continuous improvement initiatives.
• Provide senior management with strategic updates, insights, and recommendations on logistics projects.
  
  

Knowledge & Qualifications

• Degree in business, freight forwarding or a similar field is preferred.
• Minimum 5 years’ related freight forwarding experience and a minimum of 2 years' sales experience with proven hunting skills.
• Experience in freight forwarding operations is considered an asset.
• Minimum of 2 years’ supervisory experience with proven leadership skills to develop and motivate a team.
• Highly organized with the ability to prioritize tasks and meet deadlines in a high-volume setting.
• Exceptional technical skills and ability to quickly learn new software.
• A willingness to take the initiative to solve problems and a desire to identify process improvements.
• Ability to communicate clear and concise information in an accurate and informative manner.
• Demonstrated ability to foster positive relationships both with and among team members.
• Excellent interpersonal skills to work effectively with your team and other departments.
• Fluent in English.
• Previous Canadian work experience or experience working directly with Canadian industries.
  
  

About Us

We are the leading provider of smart logistics solutions, enabling the flow of trade across the globe. Our comprehensive range of products and services touches every aspect of life.

We're a global network of; 181 business units in 64 countries across six continents. From marine services and inland terminals to industrial parks as well as technology driven customer solutions.

Wherever we operate, we integrate sustainability and responsible corporate citizenship, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse and professional team of more than 56,000 employees from 64 countries are committed to bringing every customer and partner unrivaled value.

We do this by building and growing long lasting relationships – with governments, shippers, traders, and other stakeholders along the global supply chain.

We think ahead, anticipate change and deploy industry-leading technology to create the smartest, most efficient and innovative trade solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.