Client Relationship Manager - Commercial Banking

Requisition ID: 216056

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Client Relationship Manager contributes to the overall success of Canadian Commercial Banking ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

He/She is responsible for identifying prospects in target markets, developing proposed sales pipelines, conducting prospect sales calls and qualifying opportunities based on customer information and a high level of due diligence.

The CRM is responsible for ensuring effective relationship management and conducts sales planning and fulfills the execution of service for existing customer base. The incumbent is also responsible for analysis and completion of credit applications.

Is this role right for you? In this role, you will

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Promotes the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area.
• Pursues a business development program within the assigned market area according to agreed upon growth objectives.
• Builds and maintains a market profile in the assigned market area with both internal and external contacts.
• Ensures all aspects of assigned relationships receive ongoing attention, as required to maintain, improve, grow and retain the relationship.
• Manage an assigned credit portfolio:
• Ensures satisfactory onboarding of clients.
• Champion sustainment of the Operating Model by:
• Taking ownership that activities and behaviours align to roles and responsibilities and adherence to guidelines and processes within the Team.
• Champion and support a culture of diversity and other initiatives aligned with the Bank strategy
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champions a high performance environment and contributes to an inclusive work environment
  

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Undergraduate degree in business or economics or work equivalency.
• Previous work experience of at least 2 years or completion of the Bank’s Training Program is preferred
• Strong sales/closing skills and networking ability
• Strong negotiation and credit skills
• Strong communication (written and verbal) in French and English and interpersonal skills are essential to this position.
• Strong relationship management skills
• Ability to conduct due diligence on the strength of customer financials for deals of lower to moderate complexity
• Good PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Outlook, and other commercial systems and platforms.
• Bilingualism is required in this role (French & English)
  
  

What We’re Offering…

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• A competitive compensation and benefits package
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
  
  

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French because they will be required to work closely with other groups from head office who operate primarily in English and they will serve and English-speaking clientele.

Location(s): Canada : Quebec : Laval

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.