Housekeeper

Overview

Reporting to the Housekeeping Supervisor or Community Manager, the Housekeeper is responsible for the overall cleanliness of the community and reports all safety concerns during their assigned shift. This position requires knowledge of emergency procedures to take appropriate action. The Housekeeper will participate in Silvera’s resident laundry program.

Responsibilities

• Performs cleaning in conformance to prescribed standards of cleanliness set by Silvera.
• Performs scheduled cleaning and sanitizing of resident units, including bed-making, washrooms, linen and towel changes. Dusts furniture, vacuums floors, carpets, and empties wastebaskets. Responds to resident incontinence and follows proper cleaning procedures.
• Responsible for the cleanliness and sanitization of all common areas and flooring, including the laundry area.
• Reports and assists with any emergency situations that may arise. Completes all paperwork and follows procedures as required.
• Reports any safety concerns to the Housekeeping Supervisor, Community Manager, or Health and Safety Committee.
• Flexibility to support all communities to relieve other housekeepers and/or departments is highly encouraged.
• Participates in Silvera’s resident laundry program.
• Reports any maintenance concerns in common areas or resident units.
• Is knowledgeable in the proper use and maintenance of all housekeeping equipment. Ensures all equipment is kept in good working order. Reports any issues or concerns with equipment to Supervisor for repair.
• Actively participates in the Supportive Living Accommodation Standards.
• Completes all TLC training and courses as assigned and required by Silvera.
• Participates in and promotes Silvera’s Health and Safety program.
• Other duties as assigned.

Qualifications

• Minimum of 1-3 years’ prior experience in housekeeping/room attendance is essential.
• Demonstrates a high standard of hygiene and personal appearance.
• Demonstrates strong communication skills, both verbal and written.
• Excellent customer service skills and a positive attitude.
• Basic computer skills required, such as: basic keyboard skills, ability to complete reports, email functions, ability to complete Silvera online training, and placing online orders.
• Experience in ordering supplies would be considered an asset.
• Able to work independently with minimal supervision and/or as a team member.

Employment Level

Full-time

Work Conditions

• Must be able to lift objects up to 25 lbs.
• Will be exposed to:

• Corrosive and non-corrosive chemicals.
• Frequent bending and stretching.
• Pulling and pushing, lifting furniture.

• Required to operate heavy cleaning equipment.
• Will be required to perform repetitive housekeeping tasks.
• Must be flexible and have the ability to respond to a variety of changing duties and work routines.

Hours of Work: Rotational shift work required, including weekends. All shifts are 8.5 hours and will fall within the range of 7:00am – 5:00pm.