Quality Lab Technician

Job Summary

Reporting to the Quality Manager, the Quality Lab Technician is responsible for performing day-to-day quality lab activities such as performing various tests on Payment and Government cards (in accordance with ISO and/or Mastercard’s Card… and Quality Management standard testing), inspections, internal audits, recommending corrective actions, research and reports all within a fast-paced manufacturing environment.

Primary Responsibilities

• Perform various tests on all cards and card components (Incoming inspection, Dual Interface Final, Special Test Request, Card Body Testing Final) by following the test procedures, and test instructions, including reference documents
• Update test reports (MS Excel) and test logs and ensure that all documentation is correct and complete
• Deliver notification of testing results via shared drives/test logs or e-mail
• Use SAP to retrieve necessary information used for test documents, such as Order Quantities, Material description, Flex Bump Resistance requirements, Batch #’s, etc.
• Continuously assesses the results of inspection findings, react in a timely manner and communicate (via email and verbally) any issues/problems from test results to the appropriate department Supervisor or Lead Hand
• Initiate Non-Conformance Reports (NCRs) for product non-conformances or discrepancies on supplier records during inspection and testing
• Other duties as assigned

Secondary Responsibilities

• Comply with G+D Environmental, Health & Safety policies and procedures and report any Environmental, Health & Safety hazards, incidents and concerns to the immediate supervisor/manager. Management will ensure employees are provided with job-specific environmental, Health & Safety information and training and ensure employees follow workplace Health & Safety policies and procedures.
• Additional testing/analysis as required (customer complaint investigations, product qualification testing)
• Perform calibration on test equipment as required and update all necessary calibration logs
• Ensure the lab is kept clean and organized

Qualifications, Experience and Educational Requirements

• 2+ years’ experience in a Quality technician position (Experience in a Lab or manufacturing environment is preferred).
• Post-secondary education in a relevant field

Skills and Competencies:

• Accuracy and attention to detail and the ability to detect the presence of a quality issue
• Strong computer skills, including skills in the application of Microsoft Word and Excel
• Strong interpersonal skills, as well as oral and written communication skillsStrong decision-making skills, training skills, problem analysis skills, teamwork, creativity
• Able to work under minimum supervision
• Experience in a Lab or manufacturing environment is preferred
• Demonstrated flexibility within a fast-paced environment

Education:

• Bachelor's degree or equivalent specializing in Quality Assurance or related fields

Working Conditions

• Lab environment with significant plant exposure
• Lab coat and safety shoes are mandatory
• May be required to sit for long periods testing products
• Overtime work may be required

Physical Requirements

• Ability to lift up to 50 lbs.

Additional Information

• This job description is not intended to be all inclusive. The candidate hired will also perform other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.

Giesecke+Devrient ePayments Canada Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Upon request by the applicant, accommodation will be provided in all parts of the hiring process.