Receptionist

Westcorp is seeking a capable Receptionist for a residential site within the city of Edmonton. The successful candidate will be a front-line professional who welcomes all residents, guests, and rental inquiry applicants. In addition, this role will support the leasing and administrative teams to ensure industry-leading levels of customer service are provided to all community stakeholders.

Working in property management is not just a job. It is a career dedicated to bettering people's lives. As property management specialists, we have the critical responsibility of being the caretaker of people's homes. As such, we look for team members who are empathetic yet business-minded and who can work in the property owner's best interests but handle resident queries and situations with finesse and kindness. In this role, you have the opportunity to build lasting relationships and create community. Do you possess great problem-solving abilities and excel at building strong relationships? If so, we are looking for you, and we would love to talk to you.

Who You Are

• You possess a sensational customer service philosophy
• You are energetic, positive, friendly, caring and empathetic
• You have good business sense
• You are great with people and have great problem-solving abilities
• You have exceptional communication skills, both written and verbal
• You thrive in a fast-paced environment
  
  
  

Primary Key Responsibilities

• Greet current and potential residents and direct them appropriately with the intent of creating the best possible resident experience.
• Perform general office administration tasks and support services.
• Ensure compliance with the Residential Tenancies Act in all procedures.
• Ensure local, provincial, & federal laws and regulations are being observed in the community.
• Ensure comprehension and compliance with all Westcorp Playbook policies.
• Positively embrace Westcorp Corporate Values.
• Perform other duties as assigned by the Property Manager.
  
  
  

Required Skills and Abilities

• High school graduate; Post-Secondary education an asset
• 2 - 3 years of relevant reception experience in a busy office environment
• Experience in the property management industry is an asset
• Strong administrative abilities
• Must be highly organized, results-oriented and have an ability to work in a high-energy, multi-functional team environment
• Highly proficient computer skills and knowledge of Microsoft Office (Word, Excel, Teams and Outlook)
• Knowledge of Yardi and Sharepoint is an asset
• Possess exceptional English communication skills (verbal, listening and written)
• Must be flexible and willing to adapt to changing priorities, as required
• Strong interpersonal and analytical skills
• High degree of professionalism and dedication to self, co-workers and clients
• Excellent time management skills and the ability to prioritize work
• You are flexible and can work outside of normal business hours as can be required by business needs (ie month-end)
• Appearance must be neat, clean and professionally polished
• A security clearance is required upon offer of employment
  
  
  

Working at Westcorp

Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, and Bonnyville, and they are committed to significant growth in the coming years. Based on its existing development land holdings, Westcorp confidently expects to double the size of its portfolio in the next 5-7 years.

Westcorp is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Westcorp employs 200 people with decades of combined, extensive and successful experience. We provide our employees with a work environment that promotes professional and personal development.

Our approach to employee attraction and retention is straightforward We want the best of the best. To attract the 'best of class' and the best new entrants to the real estate field, Westcorp provides

• Our Westcorp Values of Integrity, Vitality, Accountability, Results, Collaboration, Learning, and Innovation
• Competitive wages
• Comprehensive benefits package including a Health Spending Account
• Employee assistance program
• Career plan
• Recognition programs
• Professional development learning
• An exceptional work environment
• A mentoring culture