Product Manager – Finance

Product Manager – Financial Services

Location: Waterloo, ON

Hybrid role: 2-3 days in office/rest remote

Position Summary:

As a Product Manager for Financial Services modules at Campana Systems, reporting to the Director of Professional Services, you will be an integral part of the AXIS team, delivering high-level business consulting services to our auto club clients. You will collaborate closely with auto club business units to ensure the successful launch, implementation, and training of AXIS business software. In this role, you will assess, recommend, and strategize the rollout of AXIS software solutions, tailoring them to meet the specific needs of each auto club. Additionally, you will oversee the entire product lifecycle, including planning, delivery, and marketing of our Financial Services solutions. Key areas include but not limited to General Ledger, Accounts Payable, Accounts Receivable, Credit Card Processing & Integration, Loyalty and 3rd party accounting system integration.

At Campana Systems, we are committed to setting and achieving ambitious goals that drive success for both our employees and customers. As a dynamic software development company, we deliver innovative enterprise and web-based business solutions to the auto club industry through our AXIS product. AXIS is proudly marketed across both Canada and the United States.

Job Responsibilities:

• Client Assessments and Solutions: Conducting thorough assessments, analyses, and providing accurate quotations in response to client inquiries, challenges, or specific business needs.
• Collaboration with Project/Product Managers: Working closely with AXIS Project/Product Managers and clients to successfully implement new features and applications, ensuring alignment with business objectives.
• Support for Large Implementations: Assisting AXIS Project/Product Managers with the execution of major implementations and specialized client projects, ensuring smooth delivery and client satisfaction.
• Ownership of Financial Services Success: Taking responsibility for driving the success of our Financial Services modules by executing product enhancements, ensuring timely delivery, and supporting effective marketing strategies.
  
  

Competencies:

• Commitment and Accountability: Demonstrates a strong sense of responsibility, consistently meeting challenging deadlines while remaining adaptable to shifting customer priorities.
• Integrity and Trustworthiness: Upholds ethical standards in all tasks, ensuring customer satisfaction without compromising quality or cutting corners.
• Quick Learner and Analytical Thinker: Exhibits the ability to rapidly grasp complex concepts and software, processing detailed information efficiently.
• Strong Organizational and Planning Skills: Effectively plans, organizes, and schedules tasks to maximize productivity and achieve team goals.
• Problem-Solving and Innovation: Skilled in analyzing complex issues and developing innovative solutions using available resources.
• Willingness to Travel: Comfortable with frequent travel across North America as required.
• Proactive Approach: Takes initiative and anticipates customer needs, acting in the best interest of the customer without needing direction.
  
  

Qualifications:

• University degree, relevant college diploma or equivalent related work experience
• Excellent interpersonal, written/verbal communication and customer service skills
• Strong research, analytical, problem-solving project management, and time management skills
• Experience with enterprise business applications and project implementations
• Proficiency in 3rd party applications (Microsoft Office, Jira, Confluence, TeamSupport)
• Experience with turning customer requirements into a system design or deliverable solution
  
  

Preferred Education and Experience:

• Project management methodologies
• Auto club industry or a related service field
• Direct experience with ERP accounting systems
• Business intelligence/data warehousing/business analytics
• Web Services
• Accounting systems
• Software quality assurance
  
  

Business Unit:

Axis

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